I was sent filters that i did not…
I was sent filters that i did not order. I called customer service and did not get any help. Horrible company with poor customer service.
By rafael
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
237 reviews
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Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Discountfilterstore (discountfilterstore.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
237 approved reviews, newest moderated first
I was sent filters that i did not order. I called customer service and did not get any help. Horrible company with poor customer service.
By rafael
The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.
By CHARLES
Truly above and beyond. Fast shipping, fast and super easy handling of returns, extremely pleasant and helpful customer service.
By ARG
Tried to order a filter, and they were more expensive than buying direct on the manufacturer's website! I guess it's a discount if you consider paying MORE to be a discount!
By Jackson P.
They always have the best prices on the specific filters I need! They beat the local supliers by two to one!
By Cecil S.