Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
237 reviews
DiscountfilterstoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Discountfilterstore (discountfilterstore.com) has 237 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
237 approved reviews, newest moderated first
I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me order the correct filters. Great customer service!
By William G.
Wrong filters sent. Won’t work in my fridge
By mr_x
Response from Discountfilterstore· May 19, 2026
Thank you for your review. We are sorry to hear that the filter you ordered did not fit. We will reach out to you directly to assist you, in the meantime please call our Customer Service Department to request to return the filter and for help in getting the correct filter you will need. DISCOUNT FILTER STORE- 1-800-277-3458
Fast turnaround.
By Larry T.
Great help in receiving a new Light Tubes / tubes for UV System .
By Eric M.
I had my order delivered within a few days.
By John M.
I appreciate the help I was given when I had to return an item that was the wrong micron number.
By Patty
Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly have deals on purchases too. Have been a reliable source for several years.
By Melissa B.
Response from Discountfilterstore· May 13, 2026
Thank you for your review. We appreciate your continued business.
Easy and fast but would like a better deal
By E L.
Response from Discountfilterstore· May 12, 2026
Thank you for the review. It's great that you're looking to save on your next order! We have a few ways to help you get the best value, specifically through our active promotions and our loyalty program. Current Promotions Site Banners: The quickest way to find active discount codes is to check the header banner on our homepage. We often feature seasonal sales or category-specific codes there. Newsletter Sign-up: If you haven't already, signing up for our email newsletter usually provides an instant one-time discount code for your next purchase and keeps you updated on flash sales. Loyalty & Rewards Program Earning Points: For every dollar spent, you earn points that can be converted into discount vouchers for future orders. Redeeming: You can check your current point balance by logging into your account and visiting the "Rewards" section. During checkout, you’ll have the option to apply your available rewards directly to your total.