I ordered the wrong equipment
I ordered the wrong equipment. Based on my prescription, DHM caught the problem and called to advise me of the problem and provided an avenue to get the equipment that I need. They were so helpful.
By Richard and B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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I ordered the wrong equipment. Based on my prescription, DHM caught the problem and called to advise me of the problem and provided an avenue to get the equipment that I need. They were so helpful.
By Richard and B.
Fast and accurate order. As usual, Direct Home Medical delivered fine products in a timely manner.
By Steven K.
I love DHM! They always deliver on time and with quality products.
By Not too L.
It was awesome!!!!
By Lilo M.
They contacted my Dr for script. They shipped fast.
By Kathleen K.
Direct Home Medical is extremely helpful in assisting customers in the purchase of Nebulizers and their accessories. Nebulizers, even though they are a mechanical gadget require a prescription from a Doctor to be purchased in the US and this can be tricky and time consuming for someone who needs a nebulizer now rather than later. Direct Home takes the time to assist in every way, even though these are not expensive items. Thank you Denise!
By Steven B.
Very quick and responsive delivery - thank you!
By Christopher O.
Their prices are competitive and the sales are great. the shipping is quick and reliable.
By Fabano