The website was easy to navigate and…
The website was easy to navigate and find what I was looking for.
By Marcia M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 54 reviews with 4 stars · Clear filters
The website was easy to navigate and find what I was looking for.
By Marcia M.
Order filled properly. Would be better if they filed insurance and medicare for reimbursement
By Keith G.
Complete customer service with friendly and knowledgeable staff
By HOWARD
I absolutely love the products I purchased! The only problem is, I have bad eyesight and the way that you place the autoship is so small I didn’t even notice it! Most sites have it at checkout, you might want to consider that! I had to call to resolve this and had to start all over again, NOT HAPPY!!!
By Fanny
So far so good. There is one item on back order. But what I have received has been very good.
By Jim C.
Good service, fairly quick delivery. After I placed order then received a 10% discount notice to use but since I had already purchased the coupon was invalid.
By Charles B.
Order was filled quickly. One item was back ordered and this was not communicated except on the invoice inside the box. Would have appreciated an email or text indicating this.
By bill W.
Best quality materials, good pricing and reasonable delivery.
By Gary R.