i made a mistake in my order and was…
i made a mistake in my order and was able to get the order corrected and reshipped
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 54 reviews with 4 stars · Clear filters
i made a mistake in my order and was able to get the order corrected and reshipped
By customer
The product is good quality, and fairly easy to order. It would be a 5 but I wanted to buy the wisp headset and the mask with a specific size of nasal cushion. I don’t want to pay for multiple cushions I am not going to use!
By Rena B.
Had what I needed in stock but probably due to installing new software wouldn't allow me to set up another autoship order.
By Wayne C.
Had the cpap mask I wanted, ordered it ... waited ... finally erceived notification that the item was out of stock ... was given the option to wait for it (while they kept my $$) or cancel and get a refund. I canceled and received my refund quickly. Would have given 5 stars if their website would have stated that the item was low in stock or out of stock when I placed my order.
By Susan
Exactly what I needed.
By Dennis
The ordering process was easy, but the product needs a connecting piece (the one that went to the non-heating CPAP tube doesn't fit/too small because the tube is rigid) so I have to use duck tape to make it stay together
By Amy M.
Fast and easy to use. And the product hit here before expected
By Hollie W.
All is going well with ordering but I did not ask for so many ad emails to be sent to me.
By JAMES