Great customer service
The customer service people are knowledgeable, friendly and can accommodate your needs. I had an issue with my subscription products and it was taken care of.
By Sammy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,265 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has 1,265 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,154 reviews with 5 stars · Clear filters
The customer service people are knowledgeable, friendly and can accommodate your needs. I had an issue with my subscription products and it was taken care of.
By Sammy
Finding the product I was wanting was very easy, the web site was simple, and it was delivered on time.
By customer
Great customer service
By R.Delias S.
Found what I needed quickly, completing payment was easy, product arrived sooner than expected.
By Sam M.
My husband received his CPAP mask within a week and the perfect fit. The item was hard to find but your company had it in stock. It was packed with care.
By PHYLLIS S.
Arrived within a day, and was exactly what we needed!
By Chloe M.
I always love doing business with this company. Their prices are great and their products are top notch. I once had to coordinate with their customer service department in forwarding a prescription to their office and they were very helpful and efficient. Keep up the great work!
By Fred C.
Ordered and it came in a timely fashiin
By BARBARA M.