Great service
Great service; thank you.
By Richard A.
Response from DirectDeals, LLC· Jun 8, 2022
Thanks for your review, Richard. We appreciate your trust in DirectDeals and look forward to working with you again in the near future.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
220 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
220 approved reviews, newest moderated first
Great service; thank you.
By Richard A.
Response from DirectDeals, LLC· Jun 8, 2022
Thanks for your review, Richard. We appreciate your trust in DirectDeals and look forward to working with you again in the near future.
I was looking for software at a reasonable price. DirectDeals delivered! I got just what I was looking for at a GREAT price! Very happy and all is well! Will do business with again ! A++
By Munkee F.
Response from DirectDeals, LLC· Jun 8, 2022
Thanks for the review, Munkee Fun. We appreciate your business and look forward to working with you again in the near future. Thanks for trusting DirectDeals with your IT purchase.
Suraj, was extremely helpful and efficient in helping us to activate Windows Server when the key provided was having an issue. Very courteous and knowledgeable!
By Wendell D.
Response from DirectDeals, LLC· Jun 8, 2022
Thanks for the review, Wendell. We are happy you were able to install and activate your Windows Server with the help of our Technical Support team. We stand ready to assist you with any further help you might need. Thanks again for trusting DirectDeals with your IT purchase.
Suraj from support was very prompt and helpful with the install process of software purchased. thx.
By AR B.
Response from DirectDeals, LLC· Jun 1, 2022
Thank you for the review, AR BandS. We appreciate your business and hope to work with you again in the very near future. Thank you for trusting DirectDeals with your IT purchase.
Never got the product
By yoav K.
Response from DirectDeals, LLC· Jun 1, 2022
Mr. Kadosh. As we explained numerous times in the emails we sent to you, you do not QUALIFY to purchase the Microsoft license you were trying to purchase on our website. You provided inaccurate phone contact information on your account, so we sent numerous emails attempting to assist you and direct you to the proper product, but you failed to respond to all of our written correspondence. Due to your unwillingness to correspond to us, or work with us to get you the license you need, we cancelled the order and refuned your money. A 1-Star review is an unfair review of this order. We are more than willing to work with Mr. Kadosh if he would simply correspond with DirectDeals and allow us to direct him to the proper software license.
Great job on a complex task
By James D.
Response from DirectDeals, LLC· May 31, 2022
Thanks for the review, James. We appreciate the feedback and hope to work with you again very soon. Thanks for trusting DirectDeals with your IT purchase. We appreciate your business.
Instant delivery of products and great service.
By RET Customs B.
Response from DirectDeals, LLC· May 30, 2022
Thanks for the review, RET Customs. We do our best to keep our products the highest quality and delivered quickly and our customer service the highest in the industry. Thanks for trusting DirectDeals with your purchase. We look forward to working with you again soon.
Ankush, was excellent!! He helped me download my Microsoft Office software and set it up on my computer. I couldn't have done it without his expert knowledge and know-how. He had a tremendous amount of patience and was able to communicate to me what I needed to do to help him while he fixed my computer email. He ensured all the programs that were downloaded worked perfectly before he left. EXCELLENT CUSTOMER SERVICE!!!!!!
By Linda S.
Response from DirectDeals, LLC· May 30, 2022
Thanks for your review, Linda. We are glad we were able to get your Office product installed and activated for you. It can be a challenge sometimes, but our customer service and tech support reps are always here to help. Ankush will be happy to know he was a big part of your success. Thanks for your business and your trust in DirectDeals. We look forward to working with you again very soon.