Quality products
Quality products! Good timing on shipping with fair pricing
By Monika
Response from Direct Brand· Oct 3, 2023
Thank you for your kind review Monika. Please let us know if there is anything else we can help you with.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
309 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 238 reviews with 5 stars · Clear filters
Quality products! Good timing on shipping with fair pricing
By Monika
Response from Direct Brand· Oct 3, 2023
Thank you for your kind review Monika. Please let us know if there is anything else we can help you with.
Great price and fast shipping.
By Blake
Quick and good
By Corey F.
Direct brand had the part I needed at a great price. I did have to purchase the part locally because I needed it right away and shipping took a longer than anticipated, so I will keep this for a spare.
By Bill
Fast and easy, always the right part
By Steve
Right part, quick ship, exactly what I needed.
By Tony C.
As described and on time
By Stephen
Needed replacement pilot assemblies for my Southbend Oven. Price, shipping speed and quality of parts were great. Would definitely recommend!
By Sam