Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
182 reviews
DIPNDIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving divers, snorkelers, and swimmers since 1976, DIPNDIVE is one of the oldest dive centers in Western New York. Whether shopping online or visiting our brick-and-mortar store, you'll find an extensive, hand-picked selection of top-quality gear. From beginner-friendly snorkeling sets to advanced dive computers, BCDs, and regulators, we have thousands of products in stock and ready to ship.As an Authorized Scuba Equipment Retailer, we offer: 100% Price Match Guarantee Free shipping on orders over $50Hassle-free 30-day returns. Our team of experts is always available to offer advice and ensure you find the right gear for your needs.SCUBA GEARDEALS & SPECIALSBeyond selling gear, we provide:Scuba classes Equipment repair and servicingTank fillsLocal and international dive trips. With our deep commitment to quality and customer satisfaction, DIPNDIVE is your trusted source for everything underwater.SCUBA TRAININGDIVE TRIPS
DIPNDIVE (dipndive.com) has 182 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
182 approved reviews, newest moderated first
Ordered what I thought was a deal. Shipping label was made soon after. Never shipped. Contacted company. Said it was going to ship. Waited another week. Never shipped. Contacted company. No response. Still waiting. Probably going to mark the purchase as fraud with my card company and relay issue to BBB.
By KJ
Slow to ship
By Jordan S.
Response from DIPNDIVE· Nov 8, 2025
Dear Jordan, Your oder was shipped the same day as it was placed on November 5 via USPS Ground Advantage Service with tracking number provided to you via email. Truck picks up the mail at the end of the business day. Please contact our customer service if you have any questions.
Perfect cressi mask,obx price was great. Quickly shipped. 👌🏽love the pink🩷 Thx!
By Stephanie
Best dive website! Great selection! Good prices, fast shipping and handling! Love it!
By Gary S.
Excellent customer response time! Quick shipping. Highly recommend!
By Susan
great selection great prices especially your used and open box gear
By customer
They know their products well and we're willing to happily put out the effort to physically check stock for me.
By Jerry F.
I recieved my order the very next day
By joseph H.
