The customer service was excellent
The customer service was excellent, speaking to Kaprue made my return of item very easy.
By Ron H.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
182 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving divers, snorkelers, and swimmers since 1976, DIPNDIVE is one of the oldest dive centers in Western New York. Whether shopping online or visiting our brick-and-mortar store, you'll find an extensive, hand-picked selection of top-quality gear. From beginner-friendly snorkeling sets to advanced dive computers, BCDs, and regulators, we have thousands of products in stock and ready to ship.As an Authorized Scuba Equipment Retailer, we offer: 100% Price Match Guarantee Free shipping on orders over $50Hassle-free 30-day returns. Our team of experts is always available to offer advice and ensure you find the right gear for your needs.SCUBA GEARDEALS & SPECIALSBeyond selling gear, we provide:Scuba classes Equipment repair and servicingTank fillsLocal and international dive trips. With our deep commitment to quality and customer satisfaction, DIPNDIVE is your trusted source for everything underwater.SCUBA TRAININGDIVE TRIPS
DIPNDIVE (dipndive.com) has 182 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
182 approved reviews, newest moderated first
The customer service was excellent, speaking to Kaprue made my return of item very easy.
By Ron H.
Very quick to get the product out and shipped. Also very responsive when I needed help.
By John C.
DipNDive had the right part, fair price, reasonable and fast shipping.
By Sue W.
Fast shipping great crew
By Henry
Like new condition mask. Outstanding value. Open box and used items are the best.
By Ed
Prompt service
By Deborah C.
Excellent product
By Richard E.
Came in early and was exactly what we wanted.
By Jake S.