3/5 Review
Ordered with overnight shipping and the package showed up 5 days late and it was a gift.
By Brett G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Ordered with overnight shipping and the package showed up 5 days late and it was a gift.
By Brett G.
The ship time was a lot shorter than I expected which was great. The packaging was beautiful and I’m even saving one of the boxes to re-purpose. Plus of course the perfume smells wonderful!!
By Michaels L.
I love dior! Excellent wrapping!!
By xinwei M.
Could not have been a better experience. From initial contact representative to delivery of product - superior rating. The packaging was exceptional as well as the delivery time frame. Dior gets it. They genuinely focus on their customers at such a level that they leave an indelibly positive impression. When a company does this day in and day out - and have solid products at reasonable prices - they will never lack for customers. The only path to lasting success is never paved with good intentions - but rather with business practices, skills, and the right people that show up every day treating every customer in a special way. Dior takes the hassle out of the process - a sure winner every time. p.s. The Diorshow mascara is the best I have ever used.
By Shelnutt S.
Fast shipping and the packaging is so pretty, opening the box felt so special!
By Ashley
Super slow shipping, my bottle of dior suavage is very weak too not impressed
By Elsaadi A.
Dior as always, C’est Magnifique!💙
By Mrs C.
They should let us using a phone number that has different area code for check out, it was frustrating to check out Online for me because my cell phone number was different area code with the area code where i live and it won’t let me proceed the next step.
By Locke Y.