Amazing packaging I just wish shipping…
Amazing packaging I just wish shipping was a little faster
By abujad H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Amazing packaging I just wish shipping was a little faster
By abujad H.
Service was excellent but I was disappointed with the color of the lipstick . It looked different to color viewed on The pallet.
By Savary S.
Doesn’t ship when they say they will. Waited over 2 weeks for this order
By Newton K.
Have been using Dior’s skincare since 1980 ish, the best eye cream. Love all of Dior’s products wish they still have dolce a vita body’s products
By NaPombhejara P.
wares off too quickly
By Tia
Outstanding packaging and delivery. Classy.
By Pauli
Didn't receive confirmation email. Took a very long time to solve issue with customer service however service operator was very courteous. Package also took longer than expected to arrive.
By Zvolensky T.
Got the perfume as a gift and didn’t like the scent. I wanted to exchange the perfume for another scent (that was in the sample I recieved and I knew it was one that I would like) and customer service said that I could only return and not get the store credit. This isn’t fair because the perfume was a gift and it was not one that is sold in a lot of the Dior stores. For a brand that is not available at regular retail there should be a better policy for exchange. Over $300 was spent on one perfume and there are no stores that you can go to confirm it would have been a good scent for me. The perfume smelled mostly of alcohol.
By Sareda H.