Horrible customer service....
Horrible customer service....
By Nuna B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Horrible customer service....
By Nuna B.
Interesting packaging but very wasteful, I do not mind paying for your product, but the bow, box , paper fillings , etc , are throw aways and unnecessary . I loved the first 2 products I purchased, but the last one , a lipstick, was a disappointing, shade was too light ...difficult to chose online...no way to really know before you receive the product, but then it is too late...
By Kudron L.
I think that all the swags you put in the delivery are very cheap when I see the quality of your products. Save the planet by not sending this because it is not aligned with the image of your brands. If you knew a bit more your customers, you should know that they have higher expectations and simply based on the prices of your products. i would prefer not to have anything with the products I buy than cheap goodies
By hernoux D.
I’ve been looking for this perfume for a while now and was worried about receiving a knock-off from another site. I decided to buy right from the Dior site and was not disappointed. The packaging was really beautiful and the perfume was exactly what I was hoping for. I’ll definitely make sure to purchase directly from them from now on.
By Varnagatas J.
Luxurious service! I love Diorissimo! Have loved it since my mom got it as a gift and I smelled it when I was 8 years old. I hope Dior never discontinues it. The product came nicely wrapped in a gift box. I recommend everyone buy their cosmetics from original company to avoid fakes.
By Tze
Excellent service as always! The Dior wrapping always makes a fabulous impression when giving a gift.
By Mch
Es lo máximo me encanta bello Gracias
By Espinosa I.
Beautifully packaged. It could have shorter delivery time.
By Silvay-Mandeau O.