Dior Calibre Experience
Fast, convenient and beautifully packaged. The product is amazing, but the experience was everything you'd expect from Dior!
By Diana S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Fast, convenient and beautifully packaged. The product is amazing, but the experience was everything you'd expect from Dior!
By Diana S.
prompt delivery and quality product
By Berruz P.
I just received my order this morning. The gift box looked very pretty!!! Every item inside its box looked very beautiful except a sample lipstick was broken, I was disappointed.
By Bic N.
My package was returned to sender and Dior could not send it back to me since it was returned to different warehouse. I called them and the customer service lady gave me a code for next purchase to make up for the mess but the code did not work. Really waste my time!
By Linh T.
Absolutely amazing packaging..Love Dior..❤️❤️❤️
By JC
The love how quick I can get the product and how pretty the package is when it comes! Excellent job!!
By Jeanne
Excited to receive the package from Dior after almost 2 weeks. It contained all the freebies EXCEPT the Maison EDP I ordered. To add insult to injury I hv to wait another 2 weeks for “investigations” to finish ... and WORST of all be subjected speaking with CHRISTELLE B. who has NO business being in customer service. NO empathy, talks over you, arrogant ! I requested for a callback from her supervisor. The situation becomes worse not because of the original complaint but HOW it was handled. Very, very disappointed !
By Yvette B.
I got my order today. After I try I love this product
By Keill P.