I love your products and the wrapping…
I love your products and the wrapping gift box. However the website is terrible and gave error message all the time during checkout. you need to hire some better programmers to improve your website.
By Michelle
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
I love your products and the wrapping gift box. However the website is terrible and gave error message all the time during checkout. you need to hire some better programmers to improve your website.
By Michelle
I'm not sure if it was a temporary glitch, but my transaction from paypal to dior showed "paid" and "error" simultaneously. I was never redirected to the dior site after submitting payment from paypal. Purchase confirmation email was also delayed by a few hours so I was left wondering whether my purchase went through to dior while PayPal showed that money was taken out for that purchase. Unsure, I made a duplicate order the next day but had the same problem.
By Lee Y.
love the service and love the products
By Bittner D.
Made mistakes with my address 3 days contacted with them they can’t do anything
By Atya A.
Thanks, product is super.
By Rezesidze G.
Wonderful experience with my purchase! Everything came neatly luxuriously packed, and the delivery was super fast! Thank you, Dior! It was a pleasure!
By Yankovich M.
I’ve been using this mascara and lipstick 999 for many times. Good quality, authentic red color. Love it
By Elaine W.
Got what I ordered and was delivered on time.
By Kentsmith D.