All good
Luxury box and everything inside are so good
By Lisa Z.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Luxury box and everything inside are so good
By Lisa Z.
Your website was so easy to look through... and I loved the packaging
By EA
Amazing service and packaging was beautiful would definitely recommend
By E.E
Attempted to call customer service but was directed to a general voicemail - not good customer service. A delay of almost one week to get merchandise is it acceptable
By Lopez V.
It came right on time and well packaged
By Adeyemi A.
Love this product. Lives up to description. Fast easy and free delivery in a beautifully packed reusable box.
By Abbott R.
I ordered mascara on Saturday, and paid for to have it shipped to me in two days. I didn’t get the shipment until Thursday the next week. Very unsatisfied. I called Monday and she said it wouldn’t even be processed until Tuesday. Very unacceptable.
By Rhonda O.
I received the product on time for Valentines day. My wife liked the perfume a lot.
By Johnson B.