Bad customer service
Bad customer service
By Userbearfat
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Bad customer service
By Userbearfat
I was supposed to get some free samples and they were not in box. Otherwise everything was fine.
By bergdale J.
The very BEST!! I may never use another nail polish again ! Worth every penny !
By Parks E.
Great packaging and shipping!
By Csl422
Arrived on time and beautiful packaging
By Laurie
I Love Dior , however not everyone can afford the beautiful clothing and shoes, but when I able to shop “beauty” I do splurge now and then. What makes it special then other sites I shop ,They really go all out with their packaging. So beautiful!!! Every little detail, along with samples and free shipping. Prices are just as reasonable than others. If you want to feel more special , You can have it gift wrapped to yourself from yourself!!!! I Do!!!
By Kathleen J.
I was very pleased with the packing, and the scent is lovely. My fiancé Loves it. And the note i sent with it was nicely done everything was perfect. I even like the size of the samples.... they are the perfect size to be called a sample. And it was also shipped fast
By Jennings B.
Everything came intact which I was grateful for since I had ordered one of their eyeshadow palettes and none of the pans came broken or disturbed. They made their packaging super cushiony so that nothing would be bent or anything. I’ll definitely be ordering from them again!
By Keira K.