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James assisted me with a change of billing. It was quick and easy with the information he supplied.
By Paul
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
James assisted me with a change of billing. It was quick and easy with the information he supplied.
By Paul
Krielow Chamberlain was very knowledgeable and walked me through a form I needed assistance in completing. He answered my question very clearing and his directions were clear and concise.
By Ronald R.
Daniela Mink was very kind and helpful. She walked me through the whole process and made it easy for me.
By Rick S.
Chelsea H. handled the issue promptly and efficiently. It's also nice to talk to an actual, real-life, friendly human being as opposed to some AI robotic entity.
By Dave C.
Krielow was very, very helpful and supportive and i truly appreciated his help and patience. Truly great customer service.
By Todd Kimberly O.
Response from digitaltrust.com· Jun 8, 2026
Todd, we're so happy to hear Krielow was able to assist your needs patiently and helpfully. Please don't hesitate to reach out to us again if you need any further help.
Daniela was courteous and knowledgeable in addressing my questions.
By Henry W.
Response from digitaltrust.com· Jun 8, 2026
Thank you for your feedback on Daniela's care! We appreciate having you as a client, Henry.
great customer service by Daniela.
By chuck
Response from digitaltrust.com· Jun 8, 2026
Thank you for your feedback on Daniela's care! We appreciate having you as a client, Chuck!
Representative was very pleasant and helpful.
By cthompsonsbcglobal.net
Response from digitaltrust.com· Jun 8, 2026
We're so glad you're enjoying the Digital Trust experience! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.