Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Leslie Anna got me re-connected with my account, set up online access, and walked me through necessary annual forms. Very pleasant and helpful.
By Daniel S.
Response from digitaltrust.com· Jan 6, 2026
We're glad Leslie Anna was able to meet all your needs, Daniel. Thanks for being a Digital Trust client!
Leslie Anna Connally was very courteous and answered my question promptly and accurately. Thank you for the very professional service.
By James
Response from digitaltrust.com· Jan 6, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate you, James!
Brittiany Cole is an amazing team member at Digital Trust company. She is always professional and goes out of her way to help clients get the best experience. I appreciate the entire organization and team members
By Zak Z.
Response from digitaltrust.com· Jan 6, 2026
Zak Zak, we're so happy to hear Brittiany was able to assist your needs. It means the world to us that you're loving the Digital Trust experience. Please don't hesitate to reach out to us again if you need any further help.
Amanda is Great! Super friendly and patient. She managed my issue with great skill to completion.
By Glenda
Response from digitaltrust.com· Jan 2, 2026
Thanks for your feedback on Amanda's support, Glenda! We appreciate it.
Leslie Anna Connally has a great phone personality and is very helpful. She helped me last year with my FMV and did so again this year.
By Tim M.
Response from digitaltrust.com· Jan 2, 2026
Thank you for your feedback on Leslie's care! We appreciate you, Tim!
Krielow was friendly and professional in getting me a copy of last year's FMV form when I encountered issues getting a copy online as well as referring me to IT Support for resolution of the login issues.
By JAMES T.
Response from digitaltrust.com· Jan 2, 2026
Thank you for your feedback on Krielow's care! We appreciate you, James!
Rep Krielow Chamberlain was spot on.....solid 5 Stars. Much appreciated as he produced the answers, etc.
By John P.
Response from digitaltrust.com· Jan 2, 2026
John, we really appreciate your kind words regarding Krielow's assistance. Thank you for being a client!
Kayla Wilson answered all my questions and went out of her way to email me the original invoice from April of 2016 and also current IRA portfolio balance which I have yet to gain access. Kayla assisted me by opening a helpdesk ticket on my behalf to grant my newly created online account access.
By John
Response from digitaltrust.com· Jan 2, 2026
John, we're so happy to hear Kayla was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
