Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Everyone I have talked to at Digital Trust has been very friendly and helpful.
By Janis C.
Response from digitaltrust.com· Mar 23, 2026
We're so glad you're enjoying the Digital Trust experience, Janis! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Marie was very kind & helpful!
By Alphonse A.
Response from digitaltrust.com· Mar 23, 2026
Thank you for your feedback on Marie's support! We appreciate you, Alphonse!
I needed to get some information to complete a new digital form and Jazzlyn Bush provided the information quickly and informed me where I can find the information in the future. She was very cordial and professional and made the experience very pleasant. Thanks Jazzlyn.
By Burton F.
Response from digitaltrust.com· Mar 23, 2026
Burton, we're here to help and we're so glad that Jazzlyn provided you with a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
James was very knowledgeable and answered all my questions.
By Kenneth B.
Response from digitaltrust.com· Mar 23, 2026
Thank you for your feedback on James's care! We appreciate you, Kenneth!
Alli Bell clearly answered my questions and helped with the information i was looking. Thank you Alli.
By Raja B.
Response from digitaltrust.com· Mar 23, 2026
Thank you for your feedback on Alli's care! We appreciate you, Raja! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
great experience. Chelsey was helpful, professional, and personable.
By Al L.
Response from digitaltrust.com· Mar 23, 2026
We're so happy to hear Chelsey was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Customer service was quick and efficient in spite of a software glitch that caused the issue.
By Stephen C.
Response from digitaltrust.com· Mar 23, 2026
Stephen, we're sorry to hear that you had a less than stellar experience due to the software glitch, but we are glad to hear our team was able to assist you through the difficulties. If you need anything else please don't hesitate to reach out.
James Macariola was courteous and efficient.
By Mike D.
Response from digitaltrust.com· Mar 23, 2026
Thank you for your feedback on James's care! We appreciate you, Mike!
