Don’t do it
Don’t do it. Received a cheap piece of metal. Customer service is non existent!
By Wayne
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Diamofy (diamofy.com) has 227 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
227 approved reviews, newest moderated first
Don’t do it. Received a cheap piece of metal. Customer service is non existent!
By Wayne
What an amazing company. After ordering a beautiful ring from them, it was delivered but unfortunately the courier left it hanging out of my letterbox and being so close to the road I think somebody swiped it. After checking in with Diamofy, they immediately said they would send a replacement, which they did but, alas, this one was lost in transit. They were very concerned that I hadn't received my order and insisted they send out another with a few precautions in place. It arrived today and it really is so beautiful the picture doesn't do it justice. So, to say that I'm over the moon with my purchase would be an understatement, I love it. Diamofy's customer service is absolute, they really care about the service they provide and i 200% recommend them to anyone looking to buy an inexpensive jewellery piece.
By Lesley S.
Ordered on october 16th, just got an email that the order has been recieved. Nothing after that. I am still waiting on a response on order update. Have sent them couple of emails, tried calling multiple times on both US and UK numbers. No response. This is a shady business. Stay away.
By Ali N.
Order #200151 I ordered a necklace for my sister with the names of her grandchildren engraved on beads. The necklace received was a MESS! It was completely discolored and illegible. I wish I could forward a picture of it! I complained and was assured multiple times that a replacement would be provided. It was not! So my order was a complete WASTE OF MONEY!
By Cheri J.
SCAM…… Do not buy. Not received my goods. Had an email today to say my order has been delivered. I placed the order back early Sept. Said 5-7 working days. Do not waste your money. I received the necklace today, quality is terrible, nothing like the photo online. Requested a refund. Avoid this company.
By Sheila
I ordered a heart necklace with names. The one on instagram looked lovely. The one I eventually received didn’t! I contacted them and they eventually contacted me to say they would replace it and apologised. Needless to say, despite them telling me the new one had been dispatched, I didn’t receive it! Save your money and don’t buy. First placed my order in July, now mid October!
By Sonia
The picture of the necklace looked as if it was a lot bigger than ia lot bigger than it was . You can't read the engraved names on heart . I shall be asking for refund
By Brian S.
Got tarnished in five days
By Rahim I.