I still haven’t received it
I still haven’t received it
By Justin W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
89 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TONGSHOP is an online jewelry brand specializing in hip-hop-style jewelry, offering a wide range of high-quality pieces to those who seek individuality and style. Our collection includes bracelets, necklaces, rings, pendants, and custom-designed jewelry, with a particular focus on personalized pendants and bespoke creations. Crafted with premium materials such as moissanite and sterling silver, each piece is designed with exceptional craftsmanship, ensuring lasting brilliance and durability. Whether for everyday wear or making a bold statement, TONGSHOP is your go-to destination to showcase confidence and elevate your look in any setting!
TONGSHOP (tongshops.com) has 89 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
89 approved reviews, newest moderated first
I still haven’t received it
By Justin W.
I had a great experience with Tongshops. As a customer ordering from the UK, my order took a little longer than expected, but their customer service more than made up for it. They were honest and apologetic about the delay, took the time to communicate with me personally, and went above and beyond by sending out free items as compensation and even offering me additional free items on my next order. I genuinely appreciate this level of customer service, especially as an international customer. They made the effort to put things right and showed that they truly value their customers. Communication was friendly and professional throughout, and I couldn’t ask for much more. I’ll definitely be ordering from Tongshops again and would highly recommend them to anyone!
By Faisal K.
Amazing quality! The pendant feels solid, has a nice weight to it, and looks even better in person. It matches perfectly with my 14K real gold chain. Very happy with my purchase!
By Ivan
Received the product yesterday. as always great quality.
By Merced Jr. C.
Nice and beautiful and got it fast like that thanks Will tell others
By kevin J.
Quality!! Exactly as expected!! Fair price. It takes awhile but worth it. Thank you.
By Aries
Response from TONGSHOP· Sep 20, 2026
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
It arrive right on time
By RAMON D.
Response from TONGSHOP· Sep 20, 2026
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!
The cuban chain i ordered looks beautiful. High quality stones. Perfect fit. 👌🏼
By Giorgio G.
Response from TONGSHOP· Sep 20, 2026
Thank you for your purchase and your trust. We are committed to making every product well and serving every customer like you well!