Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
227 reviews
DiamofySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Diamofy (diamofy.com) has 227 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Little disappointed with this necklace. Whilst it looks lovely and solid, the engraving on the beads is very poor and you have to look with a magnifying glass to see the names! Pointless really, so I won’t be repurchasing any items from here again
By Lisa Marie S.
Item is good as it Shawn In the picture liked it
By Asmita C.
The product a while to come, but it was worth the wait, very good
By Pat G.
Response from Diamofy· Aug 16, 2024
Thank you for your kind review! We're thrilled you find the necklace lovely and worth the wait. As each piece is handmade with care, it can take a bit longer to create and deliver, but we're delighted you're satisfied with the result. We appreciate your patience and are glad you're enjoying your Diamofy necklace!
Lovely product. Delivery took longer than expected. But a gift that was really well liked and appreciated.
By customer
Response from Diamofy· Aug 16, 2024
Thank you for your review! We're delighted that the product was lovely and well-appreciated as a gift. As each piece is handmade, delivery can take a bit longer, but we're glad the wait was worth it. We appreciate your patience and are thrilled the gift was a success. Thank you for choosing Diamofy!
Though it is mentioned on your website that it may take 4-19 days for shipping. I became a little anxious after 16 days I still haven't received the product so I sent an email to query about my order. It took customer service 8 days to respond, I feel like this is too long so I guess it could be better and prompt. In regards to shipping period just my suggestion maybe you can specify how long for example for Asia is between such days, Europe, US so on and so forth. I ordered online from New Zealand so it took 16 days, my experience is actually not too bad at all.😊
By Angelica B.
Response from Diamofy· Aug 7, 2024
Thank you for your detailed feedback, Anj We're glad your overall experience was positive. We appreciate your suggestions about improving our shipping information and customer service response times. We'll work on providing more specific shipping estimates for different regions. We're sorry for the delay in responding to your email and will strive to improve our response times. Thank you for choosing Diamofy and for helping us enhance our service!
Fantastic necklace!!! Wonderful work.
By Angela F.
Response from Diamofy· Mar 22, 2024
Thank you so much! We're delighted to hear that you're pleased with your necklace. If you ever need anything else, feel free to reach out. Enjoy wearing it!
Ok its a lovely piece when came stunning in future need to order it way sooner as took along time to come.as was for birthday present.
By Joanna F.
Necklace is great. People have commented on the uniqueness of it. I had a fault on mine which they fixed without any issues. Very grateful for that. Due to their customer service i will be ordering this for gifts.
By SHEENA
