DeWaltReviews of dewalt.com

Habe an der Aktion Gratis Power teilgenommen und für über 1000,- Geräte gekauft. Dewalt hat ohne Ankündigung einfach die Aktion beendet. Alle Geräte wurden im Aktionszeitraum gekauft. Es gab eine Registrierungsrist bis zum 03.05.2025. Der Link zur Registrierung wurde jedoch vorher gelöscht. Die Belege wurden dennoch fristgerecht per Mail eingereicht. Dewalt lehnt die Lieferung der kostenfreien Akkus ab mit der Begründung sie hätten das Recht die Aktion vorzeitig zu beenden. Individuelle Vorschläge des Ausgleiches mit anderen Akkus, weil die Sorte angeblich nicht mehr verfügbar wurden seitens Dealt abgelehnt. Ich kann somit nur WARNEN !!! Produkte von diesem HERSTELLER im Rahmen einer AKTION zu kaufen. So einen schlechten KUNDENSERVICE habe ich noch nie erlebt, da ist selbst 1 Stern noch zu viel

Deuxième coupe bordure DEWALT DCM 561 ... et même fin après la période de garantie. Le moteur démarre puis s'arrête. Pas d'odeur de chaud ni fumée, mouvement libre lorsque je bouge la partie tournante. L'usage est raisonnable (le temps de 2 batteries) et non intensif. En 4 ans, je dirai Entre 50 et 60 fois. Les batteries DEWALT sont en parfait état. Lorsque je regarde les avis et les dépôts de vidéo sur Youtube, je constate que c'est un phénomène récurrent que DEWALT ne peut ignorer. Apposer son nom sur un produit engage normalement une responsabilité, surtout quand le prix payé est supérieur à la moyenne et que la renommée (espérée) est un outil marketing. La qualité et la satisfaction client ne semblent plus des priorités pour DEWALT

I purchased a 2-drill DeWalt cased set which included two 20v lithium battery's. This drill set was only used 3 times & in near new condition. Recently upon needing to complete a homeowner project as I attempted to charge one of the batteries, it would not accept any charge at all. After making a call to DeWalts customer service (Philippine based) the service agent completely rejected my complaint without ANY compensatory effort to stand behind the failed battery issue. I will no longer purchase, recommend or use any DeWalt products that I have.

I purchased the 10” table saw last February. Out of the box the fence was broken. It took three weeks for a replacement. The following week i removed the riving knife to make a dado c cut and the riving knife assemble came apart after a e clamp came off the spring. I brought it to a service center an hour and a half away and was told 2 weeks. That was 5 weeks ago. After I call the service center again I’m told still waiting for the part. Save your money and go to Harbor Freight. At least there you know what you’re getting

DeWalt would not honor the 3 year warranty for their 20V XR cordless Pole Saw. Avoid DeWalt at all costs, garbage product and useless customer service.

Bought a DeWalt DCBL722B leaf blower on 5/15/2024. First use it overheated and shutdown. This was less than 5 minutes of use. Got it replaced with the same model. Exact same experience with the second unit. Used both a 2AH and 5AH battery. Seems pretty useless for a yard tool. Tried speaking to them about a warranty claim but I am out of state from a service center. They said I can get a UPS ticket online. Went to the link and they wanted me to pay for a repair first. Warranty says three years free repair or replace. Make sure it works in the first 30 days. Will not recommend or DeWalt.

I have used DeWalt for a while now and they have been pretty reliable for me until now. I have a 20v 5AH battery that is not even old, and it will not hold a charge. I've had two saws break like I have no idea what is happening with Dewalt, but they turned into a Garbage company with bullshit products. Especially when you reach out to customer service for a replacement and get told they cant do anything at this time.

Was good a while back, ive had 3 new dewalt tools that broke in 4 months. Awful now.