Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
DeskeraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Deskera empowers fast-growing businesses in the United States to operate more efficiently through comprehensive cloud-based ERP and MRP solutions. Our integrated platform seamlessly connects all your core business operations - from manufacturing and accounting to inventory management, procurement, sales, and HR, giving you real-time insights to make better decisions and accelerate growth.Deskera ERPAutomate and centralize your business processes with our comprehensive cloud solution. Perfect for businesses seeking to enhance data accuracy, reduce operational costs, fulfill orders faster, and deliver better customer service from a single platform.Deskera MRPFrom forecasting demand to calculating production costs and managing multi-level BOMs, our specialized manufacturing platform helps manufacturers streamline operations for maximum efficiency and profitability.Why Choose Deskera? Scalable Growth - From startups to large enterprises, our platform grows with your business. Real-Time Insights - Make data-driven decisions with live operational visibility. Cost Reduction - Eliminate inefficiencies and reduce operational costs. Improved Accuracy - Centralized data management reduces errors and duplicate work. Mobile Access - Manage your business anywhere with our award-winning mobile app. Transparent Pricing - Clear, scalable pricing with no hidden fees.Deskera ERP Features Accounting: Track transactions, create invoices, generate reports, and monitor receivables. Financial Management: Budgeting, forecasting, and bank reconciliation made simple. Order Management: Handle sales orders from multiple channels with pick-pack-ship workflows. Procurement: Streamline vendor orders and procurement cycles. Inventory Management: Monitor stock levels and movements in real time with alerts. Warehouse Management: Automate receiving, picking, and shipping across multiple warehouses. Project Accounting: Analyze project revenue, expenses, and billable hours. Customer Relationship Managem
Deskera (deskera.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
13 approved reviews, newest moderated first
Honestly the clunkiest software - not suited for international markets, with non-existent support and pathetic customer service. Maybe I'll try again in a few years when they get themselves sorted.
By Deb B.
Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.
By Lukas H.
These guys are just ridiculous !!!! We have purchased our lifetime deal on AppSumo, which includes "all future updates to their professional plan." All modules - Books, People, CRM, etc. They created CRM + and still claimed that it was not an upgrade or update of the current CRM module. They are just trying to pull us out that it's a new product. The best part is that they promised to include exactly this module if we met some requirements, such as joining their FB group, which we did. Now, after almost a year, they are coming up with new requirements, such as publishing a review on Capterra or subscribing to YouTube channels and joining their webinars. what do they want next? Not to mention the tool itself is buggy. They don't care much about their early adopters who supported them when they started. Such a shame!
By David K.
Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.
By JT
It's so easy and effortless. Didn't have to go digging to find a particular feature since the interface allows you to have a look at everything you need. Also, the drag-and-drop feature is certainly a lifesaver!
By Enet P.
