Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
DeskeraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Deskera empowers fast-growing businesses in the United States to operate more efficiently through comprehensive cloud-based ERP and MRP solutions. Our integrated platform seamlessly connects all your core business operations - from manufacturing and accounting to inventory management, procurement, sales, and HR, giving you real-time insights to make better decisions and accelerate growth.Deskera ERPAutomate and centralize your business processes with our comprehensive cloud solution. Perfect for businesses seeking to enhance data accuracy, reduce operational costs, fulfill orders faster, and deliver better customer service from a single platform.Deskera MRPFrom forecasting demand to calculating production costs and managing multi-level BOMs, our specialized manufacturing platform helps manufacturers streamline operations for maximum efficiency and profitability.Why Choose Deskera? Scalable Growth - From startups to large enterprises, our platform grows with your business. Real-Time Insights - Make data-driven decisions with live operational visibility. Cost Reduction - Eliminate inefficiencies and reduce operational costs. Improved Accuracy - Centralized data management reduces errors and duplicate work. Mobile Access - Manage your business anywhere with our award-winning mobile app. Transparent Pricing - Clear, scalable pricing with no hidden fees.Deskera ERP Features Accounting: Track transactions, create invoices, generate reports, and monitor receivables. Financial Management: Budgeting, forecasting, and bank reconciliation made simple. Order Management: Handle sales orders from multiple channels with pick-pack-ship workflows. Procurement: Streamline vendor orders and procurement cycles. Inventory Management: Monitor stock levels and movements in real time with alerts. Warehouse Management: Automate receiving, picking, and shipping across multiple warehouses. Project Accounting: Analyze project revenue, expenses, and billable hours. Customer Relationship Managem
Deskera (deskera.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 10 reviews with 1 star · Clear filters
Bottom line is that they took the money and disappeared! I bought two lifetime licences and have not been able to log in for the past 18 months or more. Tried again today and discover that they are now using a new URL erp.ai. Same people, same rip-off. Be warned.
By David W.
There is absolutely no support. I have emailed numerous times asking the same questions but am yet to receive a response or even acknowledgement. I also find that there are many basic features missing (or so well hidden I can't find them). Oh yes, you can't actually search the FAQ/Help documents! Click the 'help button' inside the app and you are asked: Have you joined the community? Don't waste your time - the 'community' is a ghost town.
By David W.
Worst service and there no basic reporting formatting and attendance data better don't take the subscription
By Muppasani C.
Very Unreliable Servers. Very Poor Knowledge to the Support team. No one picks up the calls. Queries are replied very late.
By Sandeep S.
They do not have the basic features of copy pasting multiple email id's. Its missing common sense. For the small software issues they say that they will report to their dev teams and nothing happens from there... not a trustworthy software. Have escalated to a board member and ceo, they don't even respond. Pathetic service!!
By NIRANJANA M.
I'm in complete despair. Need to file my tax return but it is impossible to get any sense out of the reports. Even simple ones like profit and loss statement do not add up. I have also had to spend an entire week manually correcting the exchange rates of every single entry in the past year as they were not updated automatically. The invoices still show different amounts even after changing the exchange rate on them. Massive amounts accounted for as 'rounding difference' - turns out these are VAT reverse charges that the software has booked into this account. I am so upset and urgently need to figure this out but past issues have not been resolved in months, so am not very hopeful that any support will be extended to me.
By Lu
Honestly the clunkiest software - not suited for international markets, with non-existent support and pathetic customer service. Maybe I'll try again in a few years when they get themselves sorted.
By Deb B.
Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.
By Lukas H.
