Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
373 reviews
desertoutletsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
desertoutlets.com - Online Retailer of Books, Audiobooks, How-To DVDs and More... Fast Friendly Service & FREE Shipping on All Orders.
desertoutlets (desertoutlets.com) has 373 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
373 approved reviews, newest moderated first
No problems at all; service was fast and the prices very fair. Will use again
By Fred
Response from desertoutlets· May 9, 2020
Fred, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
The book, Reclaimed Woodworker was perfect. Delivered incredibly quick, in perfect condition, and exactly what I was looking for.
By Antonio M.
Response from desertoutlets· Apr 24, 2020
Antonio, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
Wow great service! Super fast ship and just what I needed!
By Customer P.
Response from desertoutlets· Apr 17, 2020
Patti, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
The video arrived quickly which I appreciate. I will go back and see what else interests me.
By Linda T.
Response from desertoutlets· Apr 17, 2020
Linda, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
Thank you! Great service. Will be back!
By Manda
Response from desertoutlets· Apr 16, 2020
Manda, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
I couldn't believe that after over four years of searching I found the cd that had eluded me. Transaction was seemless and shipping was immediate. I guarantee you if I see two or more merchants selling something, Desertoutlets will get my business. Thank you!
By Donald Eugene T.
Response from desertoutlets· Apr 16, 2020
Donald, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
fantastic great deal and fast quality SHIPPING MEDIA IF BOOK OR CD
By stephen E.
Response from desertoutlets· Apr 14, 2020
Stephen, Thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community.
Have not received it yet, so how can I rate it.
By Cheryl L.
Response from desertoutlets· Apr 16, 2020
Dear Cheryl, Thank you for shopping with us at desertoutlets.com and for your recent review on Trustpilot. I read your comments regarding your book still not being delivered and wanted to reach out to you. USPS shows it as being delivered yesterday and we wanted to make sure that you did receive your book and that you are completely happy with your purchase from us. If there was anything about our products or service that requires attention, please let us know and we will make your order right. Sincerely, Emily Miller Customer Care Specialist desertoutlets 4-15-2020 - This is a follow up: We received order on Sunday April 5th - Order was shipped on Monday April 6th via USPS Media Mail. USPS shows it as being delivered on Monday April 13th Tracking Number: XXXXXXXXXXXXXXXXXX5078 Tracking History April 13, 2020, 3:44 pm Delivered, In/At Mailbox BUNNLEVEL, NC 28323 Your item was delivered in or at the mailbox at 3:44 pm on April 13, 2020 in BUNNLEVEL, NC 28323. April 13, 2020, 8:28 am Out for Delivery BUNNLEVEL, NC 28323 April 13, 2020, 8:17 am Arrived at Post Office BUNNLEVEL, NC 28323 April 12, 2020, 7:25 am Departed USPS Regional Destination Facility GREENSBORO NC NETWORK DISTRIBUTION CENTER April 11, 2020, 10:43 pm Arrived at USPS Regional Facility GREENSBORO NC NETWORK DISTRIBUTION CENTER April 11, 2020 In Transit to Next Facility April 9, 2020, 4:33 pm Departed USPS Regional Facility LOS ANGELES CA NETWORK DISTRIBUTION CENTER April 9, 2020, 3:05 am Arrived at USPS Regional Origin Facility LOS ANGELES CA NETWORK DISTRIBUTION CENTER April 9, 2020, 1:50 am Accepted at USPS Origin Facility LA QUINTA, CA 92253 April 6, 2020, 4:46 pm Shipment Received, Package Acceptance Pending LA QUINTA, CA 92253
