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Desert Financial Credit Union Reviews | Read Customer Reviews of desertfinancial.com

Credit & Debt Services

Desert Financial Credit UnionReviews of desertfinancial.com

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The Fair Hearing score

4.5/ 5

Excellent

344 reviews

Desert Financial Credit Union4.5Excellent

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About Desert Financial Credit Union

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.

Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: desertfinancial.com
Website: desertfinancial.com
Category: Credit & Debt Services
Listed on The Fair Hearing: 2026

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Desert Financial Credit Union reviews

344 approved reviews, newest moderated first

Jun 30, 2025
Courteous
Courteous, friendly, and very efficient
By Boyd
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you had a positive experience working with our team!
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Jun 30, 2025
The staff were friendly and pleasant.
The staff were friendly and pleasant.
By Jeanie L.
Response from Desert Financial Credit Union· Jul 1, 2025
We're glad our staff made your visit pleasant. Thank you for your kind words!
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Jun 30, 2025
Great Customer Service
Great associate to deal with, made then entire process enjoyable
By Daryl
Response from Desert Financial Credit Union· Jul 1, 2025
We're glad you enjoyed your experience. It is wonderful to hear that our associate made the entire process enjoyable for you. Thank you!
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Jun 30, 2025
Being very nice and knowing to work…
Being very nice and knowing to work without any problems.
By Bea
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you had a positive experience with us! Thank you for your kind words; we appreciate your feedback.
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Jun 30, 2025
It doesn’t matter anymore
I had did a mobile deposit on June 27th and was told I have to wait till July 8th all though my check was paid out to me the 27th
By Raeshawn
Response from Desert Financial Credit Union· Jul 1, 2025
Thank you for sharing your experience with us, and we apologize for any inconvenience you've faced. Our recent policy change involves temporarily holding all checks to prevent potential fraud.
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Jun 30, 2025
Good costumer service and easy presses
Good costumer service and easy presses
By William
Response from Desert Financial Credit Union· Jul 1, 2025
Thanks for the positive feedback, William!
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Jun 28, 2025
Quick and easy
Everything went very smoothly and efficiently. I was kept updated, and things were finished in a short period of time. Couldn't have gone better.
By James
Response from Desert Financial Credit Union· Jun 30, 2025
We're happy to hear that everything went smoothly and efficiently for you. It's great to know you were kept updated and that things were finished quickly. Thank you for your positive feedback, James!
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Jun 25, 2025
quick and easy…
Your loan process is so quick and easy compared to some institutions in the past that ive used. The team members were friendly and easy to work with.
By Customer
Response from Desert Financial Credit Union· Jun 25, 2025
We're happy to hear that our loan process was quick and easy for you! We're also glad that you found our team to be friendly and easy to work with. Thank you for your positive feedback!
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