Easy
Easy, effective, and done!
By Mike R.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the 5-star review, Mike! We appreciate your feedback.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
344 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
344 approved reviews, newest moderated first
Easy, effective, and done!
By Mike R.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the 5-star review, Mike! We appreciate your feedback.
Great work !
By Samuel S.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the feedback! Glad you had a great experience with us.
They are a good credit union and great customer service
By Caden Y.
Response from Desert Financial Credit Union· Jan 6, 2026
We appreciate you taking the time to share your positive experience with us, Caden! Thanks for the review.
Loved the stalk, Jox made everything easy to understand
By Wayne C.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the 5-star review, Wayne!
App is outdated and ATM locations are non existing. Only can withdraw from Desert Financial locations otherwise you get charged out of network transactions fee.
By A. L.
Response from Desert Financial Credit Union· Jan 6, 2026
We're sorry to hear that you've had issues with the app and ATM locations. We will consider your feedback as we work to improve our services. Thanks for your honest review!
no minimum.
By Susan D.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for sharing your positive feedback, Susan!
Six days for a check to clear is ridiculous. I started a transfer last week, still hasn’t hit my bank and now cost me an overdraft
By Zachary F.
Response from Desert Financial Credit Union· Jan 6, 2026
We regret to hear about the delayed transfer and overdraft fee. We know this is frustrating. If you'd like to discuss your situation further, please give us a call at (602) 433-7000.
The personnel, from loan officers, to tellers and management, they are efficient and very helpful. The fraud department is right on point, very quick to respond, checking to be sure the purchase was yours.
By Jackie
Response from Desert Financial Credit Union· Jan 6, 2026
We're happy to hear that you found our team to be efficient and helpful. Glad we could help!