DellaReviews of dellahome.com

Installation was easy. However, having it less than a year...it doesn't heat, it has thrown error codes non stop and I am currently waiting for it to be charged with freon for the 2nd time.

Installed in our sun room Nov 2022, It cools or heats quickly depending on the season we are using it in. We have been very pleased with its quiet operation. Remote has been easy to use.

The unit does what it is supposed to do, but thankfully it does so basically on its own. I say this because the instruction manual gives no indication of what some of the settings do, how to interface with the wifi settings (the manual will say to press two buttons on the remote that don't exist), or, most importantly, how to change any of the pre-existing settings. There is also no online manual to clear up any of these issues either. It's clear that this unit is made in a country where they decided it wasn't worth it to translate anything into English.

So far so good. I've installed 4 Della systems so far (2 of them multi zone) and have had zero problems out of any of them. I'm in...

Easy install. Unit works great, but still can not connect to WIFI.

Los mejores aires de mi vida, tenia mis reservas pero a la final me arriesgue y la verdad no los cambio por nada del mundo , silenciosos , economicos en energia y un excelente servicio tecnico por parte de la compañia a la hora de que algo no funcione bien. Para mis otros nuevos proyectos solo usare esta marca. Mil gracias por tan buen producto

12 months after purchase memory board went out. Could not get to right away so it was 13 months before I tried to get the replacement. No warranty. I could deal with that except for the fact that they did not have the correct board. After spending 600.00 to have the system trouble shooted then 150.00 to tell me the dealer sent me the wrong board. Della tells me they no longer carry the board for a system that is just over a year old. I had to buy a new one. After checking around I found out I was far from the only person that had issues with Della parts and customer service. Warning ⛔️ don’t buy unless you enjoy poor product and service.

Unit was easy to install, easy to operate, and works better than expected. Only suggestion would be a better filter system. The thin screen material needs to be cleaned frequently especially in dusty environment.