DellaReviews of dellahome.com

This is my second unit installed. Install was a breeze. I used them in my Barn/shop. When the temperatures outside reach over 100 I turned both of them on. If not, I only use one of them at a time. We have B-Day parties in there so that's when I also turned both units on.

Good service & painless replacement of damaged items. That said, I (along with MANY others) would like to be able to actually speak with a representative vs be forced to use chat. Calling customer service simply goes to an unprofessional-sounding voice mail box, which is well below expectation & concerning.

Quick responses, understandable, and remedied the problem.

We’ve installed several as an HVAC contractor and have had amazing results with zero issues as of yet. When I needed to order the customer service is better than actual supply houses.

units are performing well, installation went without a hitch, a little more pricey than competitors but I'm hoping the better warranty will work out if needed

I did have to purchase other materials from Amazon such as insulation bubble wrap and insulation foam to improve the effectiveness of the unit to acquire the advertised BTU and efficiency of energy usage. However, other then that the setup is rather easy. However, the hose connection to the plastic outlets that connect to the main unit, and the window could use some design work to improve the strength of connection. There were a couple of times that the hose would just unfasten with the plastic outlets when I would move the main unit a little bit across the floor. Additionally, I felt a little disappointed by the noise level as it was often cited by reviewers for being relatively quiet. It was not. However, for the price point, I think it adequately fulfills all my needs.

Easy to order and great customer service!

Wrong part sent.