Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
702 reviews
Defensive Drivers InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.New York 5-Hour Online Pre-Licensing CourseOur NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.Learn More and Enroll Now!Arizona Defensive Driving CourseThis course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.Dismiss Your Ticket Today!With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Defensive Drivers Institute (defensivedriversinstitute.com) has 702 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
702 approved reviews, newest moderated first
Very easy, completed in the span of 2 days. Was the cheapest option out of the other online NYS DMV certificate providers.
By Reylene R.
Response from Defensive Drivers Institute· May 21, 2025
Thank you, Reylene! We're glad to hear the course was easy to complete and that you found it to be a great value. We appreciate you choosing Defensive Drivers Institute and taking the time to leave a review!
Very innovative and easy to navigate course. You can stop and get right back into it which is very nice
By Ethan L.
Response from Defensive Drivers Institute· May 21, 2025
Thank you, Ethan! We're so glad you found the course innovative and easy to navigate. The ability to pause and pick back up is something we know students appreciate, and we're happy it worked well for you. Thanks for choosing Defensive Drivers Institute!
This was easy to use and very knowledgeable.
By Alexia G.
Response from Defensive Drivers Institute· May 21, 2025
Thank you, Alexia! We're so glad you found the course easy to use and informative. We appreciate you choosing Defensive Drivers Institute and taking the time to leave a review!
I got blocked a few times because of a glitch but customer support fixed that all up
By Blake C.
Response from Defensive Drivers Institute· May 20, 2025
Thank you, Blake! We're glad to hear our customer support team was able to quickly resolve the issue for you. We appreciate your patience and thank you for choosing Defensive Drivers Institute!
I really liked the course. The only annoying thing was that some questions were about traffic statistics and it was annoying to memorize bunch of numbers. Also I dont think it was an easy course. You have to be paying a good amount of attention to be able to answer the questions.
By Hannane Y.
Response from Defensive Drivers Institute· May 19, 2025
Thank you, Hannane! We're glad to hear you enjoyed the course overall and appreciate your honest feedback. We do aim to keep it engaging and informative, so thank you again for sharing your thoughts and for choosing Defensive Drivers Institute!
I needed to do some lessons all over again even though I have done them already. It didn’t count my progress . There was some king of bug in the system.
By Ksenia
Response from Defensive Drivers Institute· May 19, 2025
Thank you for your feedback, Ksenia. We're sorry to hear about the issue with your progress not being saved—that's definitely not the experience we want our students to have. Our technical team will look into this, and our customer support manager will be reaching out to learn more and make things right. We appreciate you taking the course with us and bringing this to our attention.
Excellent course
By Sopio K.
Response from Defensive Drivers Institute· May 18, 2025
Thank you, Sopio! We're so glad to hear you found the course excellent. We appreciate you taking the time to leave a review and for choosing Defensive Drivers Institute!
The main problem was the three unwarrented lock outs.
By HILTON
Response from Defensive Drivers Institute· May 17, 2025
Thank you for your feedback, Hilton. We're sorry to hear about the lockouts you experienced—that's certainly not the experience we want for our students. Our customer service manager will be reaching out to get more information, as we want to ensure this doesn’t happen again. Thank you for taking the course with us.
