Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com
Deepmusclesmassager (deepmusclesmassager.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
209 approved reviews, newest moderated first
Highly disappointed that your website lead you to believe you’re getting a pair of dumbbells when in actuality, you’re only getting one. As I stated earlier, I could’ve got a pair of bow flex with clutches that are much easier to turn for $40 more than a pair of these. I’m highly disappointed in the fact that your website is a slightly misleading about this. Not to mention, it took forever to ship.
By Charles P.
The weights we ordered were faulty right out of the box. I attempted to return the item, but received no response from my emails. I am left with weights that do not function properly and $200 less in my bank account. Please do not do business with this company!
By Lauren McMillen B.
The dumbbells they advertise are regularly priced $400, and they show a 50% discount making you believe it’s a set of dumbbells but it’s actually only a single dumbbell they sell for $200. It’s been weeks and nothing came. They never respond when I try to cancel the order. I just called my credit card company and did a charge back. Problem solved. Totally scam company
By Neal
I placed my order on January 23rd and it was supposed to be Anniversary present for my Husband on March 1st. Today is March 7th and I STILL HAVE NOT RECEIVED MY PACKAGE! I have emailed this company 3 times and have not gotten a single response!! DO NOT BUY FROM THIS COMPANY! THEY ARE A RIP OFF!
By Amanda B.
never received the product. i want a refund
By chuck E.
I didn’t receive my massage gun all all
By Julie C.
Never received product
By Bell
The unit was easy to use, variable speed, variety of attachments to message different parts of body. I have Parkinsons so I use it every day for tight muscles. It is challenging to hold it and do a self message, but practice will help.
By Sandra U.
