Missing dumbbells
Ordered dumbbells almost a month ago,haven't received them yet. Sent an email, never got a response. Would like the dumbbells or a refund. Lot of money to spend for nothing.
By Mike N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
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Deepmusclesmassager (deepmusclesmassager.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
209 approved reviews, newest moderated first
Ordered dumbbells almost a month ago,haven't received them yet. Sent an email, never got a response. Would like the dumbbells or a refund. Lot of money to spend for nothing.
By Mike N.
I ordered a dumbbell set and it’s been 5 days and it still hasn’t been shipped and no response to emails and both phone numbers are bogus.I’ve filed a dispute with my credit card company and I fiercely discourage anyone from doing business with this company.
By Quentin
Very deceptive. Makes it look like you get a set based on wording in the descriptions, and the fact that the former price was $400 and now it’s cut in half. They also gave us 2 tracking numbers when it shipped so we thought we were getting a set. Both tracking numbers delivered but just 1 item. Tried reaching out to customer service, no response. But they have no problem sending 5 marketing emails a day.
By Makayla W.
False advertisement of set when it’s a single dumbbell; no response when reaching out to return and refund item
By Elizabeth
I never received the product I ordered
By Clark N.
Still have not received
By Vicki I.
DO NOT BUY! I tried to cancel my order from the get go, and couldn't get in touch with no one, tried phone, email. The product that arrived it wasn't what was promised and not in the timeframe needed. since there is no reply I have initiated a dispute with my credit card to see if I can get somewhere. At this point all I want is to return the product. Please someone contact me about this matter.
By Claudia B.
Service includes order clarity. Product, dumbbells pictured as set of two when only one intended for sale. This was improper and deceptive advertising . I will not buy anything again from this company
By Gary Y.