They do read the comments !
I had issues with massager I originally bought. They sent me a new one no charge without me asking. They care about the reviews people write.
By Greg S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love hearing your feedback! Here at Deep Muscles Massager nothing means more to us than providing you with the customer service you truly deserve. Please call at below mentioned contact details for queries, complaints regarding any purchase made via deepmusclesmassager.com
Deepmusclesmassager (deepmusclesmassager.com) has 209 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
209 approved reviews, newest moderated first
I had issues with massager I originally bought. They sent me a new one no charge without me asking. They care about the reviews people write.
By Greg S.
Never received my order.
By Guitry
The product was misleading in line. Have the appearance it was a set and not singular. I combed the copy and even saw where the product was referenced in a plural context. I attempted to call customer service but the line constantly rang busy and I emailed with no reply from the company. Very upset to be stuck with one dumbbell and not a set
By Ron M.
I got notification after about 3 weeks that my dumbell set was delivered, however it was not. Notified the company with zero response multiple times so I filed a claim with Paypal. 10 days later a set does show up again with zero communication. 2 stars because I actually got the product but other than that a horrible experience.
By Kenneth
The EMS foot mat doesn't work and the yoga mat is the size for a barbie (picture is a little deceiving.).
By customer
Horrible was awful time frame the whole 9 yards!
By Christopher P.
I have not received my order I’ve been sending emails and no response. This was a gift for my mom. I would like to know if I can get a refund or get my order
By Brenda M.
There was no communication from start to end. There was no way to reach out to the company with any questions. I emailed several times and no response. Called the number on the website and it was always busy, never rang once. After 3 weeks I opened a PayPal case and got a refund.
By Rocky F.