The product was perfect…
The product was perfect…. The shipping took a bit longer than expected.
By Avalon Villas, L.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
175 reviews
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Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more.DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market.Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
DecorativePlumbingPros (decorativeplumbingpros.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 137 reviews with 5 stars · Clear filters
The product was perfect…. The shipping took a bit longer than expected.
By Avalon Villas, L.
Great price. Quick shipping
By Trisha W.
From the website finding, to placing the order was so simply and easy. Delivery was as expected. Thought the price was great too.
By Laura W.
Owner called me back personally to work out the logistics of shipping the part to me quickly, and he followed through, as promised. I received my brand new Toto flush valve in perfect condition and on time! Great price too, the lowest of all around, for Toto replacements.
By Robin
Quick shipping on a hard-to-find part
By Scott A in I.
Second order. Both handled perfectly. Wish I could say the same about all companies I do business with.
By D. L.
Great update communications and tracking information with really fast shipping
By Lane O.
Had what I needed. Well-priced.
By Jonathan L.