Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Deals All Year Photo Cameras
Deals All Year (dealsallyear.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
622 approved reviews, newest moderated first
This company went beyond my expectations honestly. I talked to Steve over the phone for the canon sx 740 hs. I informed him of how i wanted to order this camera for my birthday (I called and ordered 4 days before) and they got it to me the night before. They were extremely helpful and happy to help me. The camera itself is a beauty; its in amazing condition.
By Simra R.
I’m out of $3,500. Don’t be the next one. Within receiving the camera, it started shutting off on its own. About a month or two later, the camera completely died. That’s when I was told it was actually the wrong model, which meant I could not send it to the U.S. service center for repair. The screenshots show the model that was represented to me versus what was actually provided. Instead of resolving the issue with a refund or proper replacement, the company kept the camera for a long time and dragged this into court. There was also ongoing confusion about who actually owns or operates the business, which made getting a straight answer extremely difficult. I tried to handle this professionally and privately before posting publicly. I’m sharing this so others can protect themselves — verify all equipment details in writing and be very cautious about leaving your gear or money with this business.
By Derrick M.
Response from Deals All Year· Feb 4, 2026
This review omits important facts and presents a misleading version of what actually occurred. The customer was initially offered a U S model through a direct invoice which is the link referenced in his screenshot. He chose not to complete that purchase. Instead he proceeded to place a separate order on eBay for an import non U S model which was clearly disclosed in the listing. After receiving the camera he later claimed it was the wrong model. However the eBay order details and message history clearly show that the import version is exactly what he purchased. The screenshots he provided are screenshots of screenshots and selectively presented in a way that creates a misleading narrative. It is also important to note that when the customer purchased the camera on eBay he stated that the issue occurred immediately after receiving it. eBay provides a 30 day return policy with no questions asked. The customer did not utilize this return option. Instead he waited until after the camera was physically damaged and only then began making complaints and demanding a refund. Following this the customer initiated multiple disputes in an attempt to force a refund including two chargebacks an eBay case a complaint filed with the Connecticut Attorney General and ultimately a court filing. Every one of these actions was either decided in our favor or dismissed. We did not take the customer to court. He initiated all of these actions himself. The timing of this review directly follows the dismissal of his court case on January 12 2026 which explains why it is being posted now. We stand by our listings our written communications and our documentation all of which clearly show what was purchased and what was delivered. At the conclusion of this matter and despite the fact that we are not responsible for the damage we offered as a good faith gesture to cover 75% of the repair cost. The camera was physically damaged while in the customers possession and this type of damage is not covered under manufacturer warranty extended warranty or any store warranty. Our offer represents close to $800 in cost that we were willing to absorb simply to resolve this situation. The only condition requested was that the customer remove the inaccurate review and refrain from posting additional misleading reviews which we believe is reasonable. Our intent has always been to help resolve this matter fairly. We work hard to operate our business honestly and professionally and we take issue with false information being published about our company. As demonstrated by the outcomes of the court filing, eBay case, Attorney General complaint, and credit card chargebacks every formal review of this matter has supported our position.
I was in sales and customer service my entire working career and after I retired I thought great customer service was a thing of the past but Kevin and Steve are some of the best and most knowledgeable people I have talked to they are truly interested in helping you any way they can. Give them a try and I guarantee you won't be disappointed
By robert B.
Really great owner. Was able to answer questions through text and on the phone! I got my 5 year warranty and a nice deal on my a7 iv.
By Niko C.
Great support. Bought a camera via eBay and had a problem with it. Ended up driving to the store since it wasn’t too far. What a service. Steven helped me out and made Ute that I had a working camera for an upcoming trip and a warranty which will cover me now for 5 years. Customer service is excellent. Thank you so much for your support!!
By Doro
I’ve been messing around with photography more recently and the camera I was using had an issue that needed repair. Everyone there is great, Steve was the guy that helped me get my camera fixed. He was really helpful and took care of me every step of the way to make sure I had a great working camera. Not only that, they have an awesome inventory of both vintage and modern equipment.
By James A.
Do not order I repeat do not order online from here, I purchased a rf 85 1.2 online using affirm monthly installments. They shipped the package and then delivered it back to the original place from where it shipped. Affirm gladly solved the problem and did not hold me accountable. Do NOT pay in full money if you purchase online you will get scammed I never got the package.
By George Z.
I recently purchased a camera lens from Deals All Year. This particular lens is on backorder from every vendor including the manufacturer Nikon. However, they are available in the gray market. Generally purchasing gray market isn't a good idea, but it depends on the product. I spoke with Steven, whom if you have read any reviews about Deal All Years, is highly touted. Steven allayed my fears of purchasing a gray market lens. First, the lens is made at the same factory and to the same specs. as the others, only intended for a market other than the US. So, does it come with a Nikon warranty, no, does it come in a pretty black Nikon Z lens box, no, but it does come nicely boxed just as it would from Nikon. Nikon only offers a one year warranty. Deals All Day does too, but they sell a 5 year warranty for $299, Steven sold it to me for $149 and assured me that while Nikon won't repair the lens for me they do all of the repair work for Deals All Day. So do your own diligence but I highly recommend Deals All Day.
By trfisher
