Great service
Great service, professional, and I was so glad they were able to retrieve my data from my broken flash drive. I am satisfied with Data Retrieval and would recommend them!
By Ryan B.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
91 reviews
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DataRetrieval.com is the one of the nation’s largest service provider and R&D pioneer. Our certified specialist technicians are trained and equipped to securely and confidentially recover data from any type of device and regardless of the cause for loss or failure. We offer the fastest turnaround times available today and a market competitive price structure for service that’s efficient and cost-effective.Expert Data RecoveryYou Can Depend On UsRecovering your data is our top priority. No recovery is too small or too big for our data recovery team. RAID DATA RECOVERY SERVER DATA RECOVERY DATABASE DATA RECOVERY HARD DRIVE RECOVERY LAPTOP DATA RECOVERY SSD DATA RECOVERY CELL PHONE RECOVERY VMWARE DATA RECOVERY ADDITIONAL SERVICES VIEW ALL SERVICES
DataRetrieval.com (dataretrieval.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
91 approved reviews, newest moderated first
Great service, professional, and I was so glad they were able to retrieve my data from my broken flash drive. I am satisfied with Data Retrieval and would recommend them!
By Ryan B.
This service is very impressive, File Retrieval was awesome, they have very friendly reps and walk you basically through everything, I had an old laptop that I kept over hundreds of files from my college classes and tons of pictures of my children from different ages as they were growing up, which I kept telling myself I will just email them to myself later or put them on of those usb drives well I never did and I opened up my laptop and it would not come on I kept getting a big huge message that said I had a malware issue, come to find out I called a few of my friends and they referred me to File Retrieval and thank goodness they did because I had no idea what to do next, I was a little skeptical at first but as I spoke with a couple different reps they assured me they could get my files and even my pictures I needed and possible to get me through the malware attack I followed everything they told me to do and it did take a little while but without their help I would have never ever got all my files I needed back some of them were certificates that I would need one day, but more in important all my other stuff like my kids pictures, I could not believe it when the whole process was complete because I could not find anything in my storage system at all but they did and yall deserve a 5 star rating, keep up the awesome work because sometimes we get so busy and never expect a malware attack to happen or any kind of encryption error. Thank you File Retrieval.
By melissa
Accidentally deleted a friend's project work and when I thought all hope was lost file retrieval came along. To my amazement these guys got my files for me. Job well done
By Amie W.
After discussing my situation with the customer rep and then discussing things with the director of operations. We came to a understanding that the ball was dropped. I discussed my concerns and why we were upset with their company. Overall after our discussion i came away feeling much better about what had happened. Would i use this company again? Maybe. For a solid state drive probably not, but for a physical hard drive i would give them a second shot.
By Eric D.
I was recommend the service by my computer man after my hard disc drive failed. They were able to full recover all the data and sent in back in all the original folders, which was easy to reinstall. Would recommend the service.
By Lisa
I had a very pleasant experience here, they retrieved over 150,000 files for me from my computers hard drive and it didn't cost me a a and a leg lol
By Sam W.
Love these people they definitely deserve a 5 star rating because they are so friendly and they genuinely wanted to help me ,which they did for a really low price, I got back all my pictures!!!!
By Lenard B.
Very Impressive Service. File Retrieval has always been our trusted partner in file recovery and files and data management systems for the last 5 years. We own a very big corporate insurance company and much of our work involves costly financial transactions and dealings. We use a lot of computers at our firm’s headquarters and much of our work is stored on company servers, computer HDD’s and other digital storage equipment. One day we had a very deadly malware attack whose origins we never knew! The attack was so severe that it completely wiped out our company servers, computer HDD, and even our online storage systems. No files/data could be traced. This threatened to close our business because all our client’s data and company files were all erased from our storage system. We had no idea of what to do next. While we were still contemplating the next move, a member of staff came telling us that he has been told there is a nearby company that specialises in advanced files and data retrieval. We were at first sceptical because we couldn’t imagine that such claims were valid. However, since we were in a very precarious situation, we didn’t resist this chance to give them a try. First of all, the staff at File Retrieval are very friendly and so caring. Despite the struggle we had in explaining the circumstances surrounding our mystery files and data loss, they were very supportive and treated us in a corporate way. First, they explained to us the different file and data retrieval options they specialise in and then the prices which were really affordable to us. These are main services that these guys have so far helped us with; the very complex data recovery which is called RAID from their RAID system stores. We are safely secured by this system to restore data from several advanced RAID, NAS, SAN, and tape and multi-disk servers. We have also benefited a lot from their services in recovering lost data from our company’s hard disc drive (HHD) and solid-state disc (SSD). They have always used a tool called data remanence which is very effective. This system has helped us to restore data and files even when the data has been removed. They have very skilled technicians who we believe that are specially trained find the isolated data groups of data that remain on the hard drive but are not recognised by the computer’s operating system. The system has restored tens of thousands of our lost files even without damaging the data storage devices. Our company has also benefitted a lot from their online data retrieval systems. We have recovered hundreds of e-mail messages, digital files such as music, videos, software and pictures. At times due to the busy nature of our work, we accidentally delete some files, overwork our company servers leading them to crash because of work overload, but amazingly each file that got lost has always been recovered using File Retrieval’s efficient online data recovery system. But what’s impressive is that their packages enable you to retrieve both individual and company emails and data items. No matter the time we need their technicians, they are always there on time to ensure that each glitch is sorted out as soon as possible for us to get back to business. Another helpful service has been the creation of a virtual computer that systemically runs inside our company computers using virtualization technology. This system has helped to increase security for our computers by using a sophisticated VMware. This was installed onto our newly created virtual computers. It has been very efficient in preventing online malware attacks that are disguised as downloads from the internet. Notably, we have never lost any VMware data because of the virtually centralised computer defence system. This has helped us to prevent disruptions to our operations such as errors in network administration, hardware failures, and software corruption. Since we heavily rely on our company’s Laptops and Desktop computers, they have become an essential part of our daily business routine because we use them to store our very important e-mails, photos, documents, calendars, and all the other clients’ vital information which are all very important to us as a reputable company. The skilled technicians at File Retrieval have always been helpful when our computers crashed or get damaged. They have always been there for us when we lost important files that we couldn’t account for. The fact that we have a different computer operating systems and models has been challenging for them to solve our problems. There was also a time when I myself also forgot the password to my mobile phone device and I couldn’t access my store files which I need 24/7. Without a second consideration, I rushed to File Retrieval to seek their help for me to access my valuable data again. What amazed me was that these guys also helped me to recover some useful files that were accidentally deleted many months ago. Their certified technicians had used some advanced software that pairs with iOS technology to retrieve my password and also restore some of the useful lost data. His was quite remarkable! Our company partly owes its existence to the File Retrieval technicians who have always been there for us in hard times when we lost almost everything but they raised us up again. Before we sought their services, our computer systems were too fragile to resist external attacks such as malware and corrupted files. But their technicians have always worked with us for five years now, helping us to thwart any attacks on our confidential data and files. We recommend them with 5 stars review because honestly, their service is top class. In case we need emergency help, their dedicated online customer service is always available 24/7 to respond to our inquiries. We have recommended them to many of our colleagues in the insurance markets who have also benefitted a lot from their services. We know that we can’t thank them enough but we just want to let them know that our company will forever remain grateful for their timely help….
By Eric