Canceled then went back
I had canceled my auto ship after several years. Had one picky eater who wouldn’t eat it anymore. Switched foods and that didn’t work out. So I went back. Customer service was great!
By Terri G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
I had canceled my auto ship after several years. Had one picky eater who wouldn’t eat it anymore. Switched foods and that didn’t work out. So I went back. Customer service was great!
By Terri G.
Excellent products, easy to order, change orders or delivery dates. Highly recommend
By Joanne C.
I have fed three pets Darwin’s. The first was ill and a senior. Darwin’s brought her back to health and fitness giving me 4 more healthy years. I know it is better for my dogs and they all loved it. My current dog is now 17 months old, healthy and at a great weight. I trust Darwin’s.
By Delores
Order arrive on time, was well packaged, protected and fresh!
By Christine
Always friendly dogs love their food for 10 years now!
By Amanda S.
Awesome quality and service!
By Susan van R.
It is the delivery that I struggle with.. There is no instruction for the deliveries NOT t be left in the sun. I can't seem to get this across to UPS ... I don't know what to do..
By PDR
A good product at a good price point. I have tried several raw diets. I even made my own for a while. But for the cost and quality darwins is very good
By Scott C.
Response from Darwin's Natural Pet Products· Apr 8, 2026
Hi Scott, Thank you for your thoughtful feedback. We’re honored that, after exploring several raw diet options and even preparing meals yourself, you’ve found Darwin’s to offer the right combination of quality and value. We appreciate your trust in our food and your commitment to giving your pet the best.