Food is high quality
Food is high quality. My dogs IBS symptoms have gone away by eating raw. Customer Service is great and the website is easy to use
By Andrea
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Food is high quality. My dogs IBS symptoms have gone away by eating raw. Customer Service is great and the website is easy to use
By Andrea
I like giving my dog nutritious, natural meals. Darwin's was recommended by my trusted veterinarian. Sometimes the packages are a little hard to open, but that is a small annoyance for the benefit of my pet's well being. Kathy P.
By Kathy
Our doggies love the food! And customer service has been great!
By Patricia
Darwin’s products are meticulously shipped. They even include a return label if you want to recycle their packaging. Their customer service is timely and satisfying!! Their product is the best raw food on the market, and a great price for the high quality.
By Kimberly
Darwin's pet foods are the best. I made the decision to feed a raw diet when I first brought our two mini-dachshunds into our home over 3 years ago. They thrive on Darwin's. Their customer service is outstanding and they welcome feedback on their products, good or not-so-good. I highly recommend them.
By Linda
Your food is keeping my cat alive at this point. She is 17 and has had some kidney issues in the past. She also has some food allergies. She loves the chicken and eats it with no problems. You are also very flexible with us on orders. She only weighs 5Ib so it takes her a while to eat 5Ibs of food :-). Thanks
By Wannetta M.
I, and more importantly, my kitties LOVE Darwin's! It makes me so happy to see my kitties loving their food. We all know how particular kitties can be about their food. And, knowing the quality that comes with Darwin's makes it all the more fulfilling. I know that Darwin's has extremely high standards and is always communicating with their clients regarding their products. Not many companies do that and I great appreciate Darwin's for having such communication and integrity. I, Pendley and Chewie highly recommend Darwin's!!
By MJ D.
Excellent customer service Excellent product
By Anna