We have been using Darwins for 2 years…
We have been using Darwins for 2 years and our dogs love it. They look healthy, have lots of energy, and have beautiful coats. Customer service has always been great as well.
By Teresa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
We have been using Darwins for 2 years and our dogs love it. They look healthy, have lots of energy, and have beautiful coats. Customer service has always been great as well.
By Teresa
Darwins is the best frozen food that I have tried. I like that I can choose different quality and types of meat. The meat is ground coarsely instead of the super fine pate' style found in many of the frozen foods. Customer service and shipping is superb.
By Shelly
Response from Darwin's Natural Pet Products· Apr 26, 2021
Thank you for taking the time to leave this review. We're looking forward to continuing to provide you with excellent service!
Our 2 cats can’t wait for dinner time!
By Shayne
Response from Darwin's Natural Pet Products· Apr 26, 2021
We can't wait to send it! Thank you for choosing Darwin's.
My 3 cats love Darwins raw chicken and turkey! It comes frozen solid. I've never had a problem with a shipment. It comes right to my door on the porch. I have tried couple other raw products and like Darwins the best.
By Kristine
Response from Darwin's Natural Pet Products· Apr 26, 2021
Thank you for sharing this with us. We're looking forward to continuing to serve your kitties our inspired by nature, informed by science product!
My Ridgeback has been eating Darwin's for around four years. She's never been healthier. She was always at the Vets for one reason or another. Now, I get an email telling me it's time for her checkup. For a nine year old, she's in great shape. Having the food delivered is nice. Not having to do the work of fixing her dinner is also a plus. All and all, I'm quite pleased with Darwin and their customer service.
By Katherine
Response from Darwin's Natural Pet Products· Apr 26, 2021
Thank you for sharing this with us. Whether it's the benefit of providing a raw diet, or making mealtime a little more simple, Darwin's is pleased to be able to serve our balanced, tasty meals to your dog. Thank you for choosing to make Darwin's apart of you and your pet's journey together.
Great product! Wish shipper would tape bottom of box better... It comes open on bottom occasionally.
By Gene
Response from Darwin's Natural Pet Products· Apr 26, 2021
Thank you for bringing this to our attention. If this issue continues, would you mind reaching out to us at (206) 866-7556?
Freckles has been enjoying Darwin's raw cat food as her primary diet for the past 3 years. She remains just as frisky as a kitten.
By Heather H.
Response from Darwin's Natural Pet Products· Apr 26, 2021
Thank you for leaving this review. It's an honor to provide Freckles with a balanced, delicious diet.
I’ve had a great experience so far, I would rate 5 stars if the packages didn’t randomly leak all over while thawing, I transfer to glass dish but it has to thaw first. Some of the meat gets discolored in the packages that leak and it worries me.
By Angela
Response from Darwin's Natural Pet Products· Apr 26, 2021
Hey there, thanks for bringing this to our attention. A little color change can occur during thawing, but the food should be safe unless it has an unusual order. As for the thawing, we have thaw tubs meant for this very purpose. We'd be happy to send one to your residence if you'd like. Please call us at (206) 866-7556 for further assistance.