Great food😎
Great food! Always fresh and apparently very tasty since my dogs always eat all of their portions rapidly😂
By Mary C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Great food! Always fresh and apparently very tasty since my dogs always eat all of their portions rapidly😂
By Mary C.
My dog LOVES the food. Customer service is always great
By Susan
Just love Darwin's raw for our dogs - a brand we know we can trust!
By Linda
We have used Darwin's for almost 20 years. Our Goldens stay slim and have no skin issues. Home delivery service in the Seattle area is great. Thank you, Darwin's!
By Roger
Always on time with the correct order. Delivery makes it so easy to feed our dog great-tasting, healthy food. She's been eating Darwins her entire life. Ten years of delicious meals!
By Lisa
The quality of the products and the availability of customer service persons.
By Suzanne
Local business ownership, high quality meat products, and excellent customer service.
By Dave C.
Darwin's was early on the raw food market, and provided a good service. But there were usually aggravating problems: leaking packages, misdeliveries, recalls. I'm the first one to acknowledge that there can be different standards for food for dogs and people. But why not go out of your way to raise the standard, and stay above criticism? Our dog has been sick ever since the last recall. The lot numbers on food we fed her didn't match but were packaged on the same date. Her vet bills have been in the thousands of dollars. The time and effort involved in caring for her and working out a new diet have been extraordinary. I don't know if there's a connection to Darwin's, but had the company not been so casual about its practices, it would not be even plausible.
By Kip
Response from Darwin's Natural Pet Products· Mar 11, 2024
Hi Kip! Thank you for your review and providing feedback on your recent experience. If your pet is ill and you believe it may be from their meals please contact [email protected] to file a report. Or reach out to our Customer Care team who can provide additional support. They can be reached at (877) 738-6325 or by email at [email protected].