Love getting real live person for…
Love getting real live person for customer service. Need to have smaller 1/2 packs. 8 oz and 4
By Donna
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Love getting real live person for customer service. Need to have smaller 1/2 packs. 8 oz and 4
By Donna
My 13.5 doodle acts like a puppy. No health issues. I attribute it to Darwins
By Mary E.
Response from Darwin's Natural Pet Products· Oct 29, 2025
Mary, thank you for this thoughtful review! We love to hear that your pet has been thriving on Darwin's! If you'd like, we'd love to have you share you and your pet's story, as well as some photos, to [email protected]. Thanks!
Darwin's isn't continually trying to sell you more stuff.
By Deborah B.
Dogs like it they’re healthy and I get delivered to my door no complaints
By Matthew
cats love it! very easy to mix
By Olivia O.
I always get my orders and if something is wrong they are there to help me out I’ve been using them for years and they have been great
By Paulette B.
Delivery is always managed well. We live in CA and they pack extra ice for the hotter months. Both dogs love the food.
By Lindsey S.
We have been sourcing our raw dog food from Darwin's since 2000. We have been extremely please with consistently high quality, timely customer service, and easy to use website.
By Cindy