Always great client service my cats have been on the meat diet for over 10 years now
Great food !
By MH
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Great food !
By MH
El alimento es fresco y de gran calidad
By Osmel G.
This is a wonderful company who truly cares about their product. My dogs love it and has been keeping them healthy for over a year. A shipping incident was quickly cleared up and they actually answer the phone which is nice.
By Ashley
Response from Darwin's Natural Pet Products· Dec 30, 2025
Ashley, thanks so much for your awesome review. We so appreciate you!
Customer service is always very responsive and always address the issue. They are very friendly and helpful.
By Nicole L.
The cats love their food. I love how easy it is to manage my subscription and ship it. My orders always arrive promptly.
By Alex
My dog loves their food. They communicate with you about the delivery and when I have had to place calls, the representatives have always been helpful and kind
By Kathy P.
Great food!
By HEATHER S.
Amazing high quality ingredients, quick shipping and always helpful if anything comes up.
By Sage B.