Cvs PharmacyReviews of cvs-pharmacy.com

I get OTC perrks with my medicare insurance and ordered a xl heating pad. It worked for a few weeks and then broke. They replaced it and now it has broken within another few weeks. They will not replace or give me a credit! I researched the product and apparently it has a horrible reputation. Obviously a defective product! I am very frustrated and upset. I haven't been feeling well and really needed it. Thank you Janine Pratte

service is terrible. the only one reason I visit is out of convenience

Good News👍🏿 vs. Bad News😖 CVS Pharmacy, Store #6306, 201 Maccorkle Ave, Saint Albans, WV. The Pharmacist and the Pharmacy Reps at CVS Pharmacy are Superb .... friendly and helpful in resolving any concerns, absolutely wonderful!!! However ..... the Store Management in caring for what once was a noticeably Beautiful attraction to Saint Albans WV while driving thru on a main street (Maccorkle Ave) stretching from city to city now appears as an "eyesore." The Trash can is often filled on the outside blowing trash across the one lovely green lawn and sidewalks is disgusting with trash and old leaves. The foyer entrance is scattered with dirt and old leaves that remain there from beginning of Fall. The once beautiful lot and dirty foyer matters as a *First Look* to valued customers!! A pharmacy should reflect cleanliness, especially in this sad pandemic state of our nation (worldwide) and adds to reassurance for customers entering your store and pharmacy that you care and follow disinfecting procedures. And, yes, I have already complained as a loyal caring customer, but the store management the 1st 2 times was kind and remedied the problem by my return to the store. But the Newest store management advised it is Not her job and she would Not ask her employees to worry with cleaning stating short staffed! I advised then I will call corporate to get her some help and explained the affect of a dirty store. My constructive criticism was not well taken. The Manager remained outside with the store clerk smoking, presumably on break for the whole time I called Corporate CVS reps. Mind you they were not far from the dirty stuffed trash can blowing the trash across the lawn and sidewalks?? Before I left the Corporate Rep advised the problem would be resolved, and the Manager I witnessed began cleaning out the overstuffed trash can must have gotten the message, from Corporate that it is Her Job. Unfortunately, upon my return to the pharmacy the next month..... .... the outdoor trash can was indeed full again, and dirty foyer. (perhaps 2 bigger trash cans *covered style,* with *flip open tops* would be a half resolution)? Just saddened to see this once beautiful store and once attraction to Saint Albans began to look so slumish.😖😪😪 .... perhaps this will inspire a change *now* for the Better before it hinders customer retention. Hope this gets more attention to the Mandatory cleaning up on the storefront and entrance and lawns at CVS, 201 Maccorkle Ave, Saint Albans WV. Then it will continue to be great customers Choice!🌟😁 Ms. Christi Viney

They conned me into opening a CVS CarePass Account to receive a $10.00 discount every month. However, they started charging me a $5.40 monthly fee to my credit card, to give me $10.00 back every month! I do not obviously get $10.00 back... only get $4.60! That is a blatant LIE and deception!

I spent my entire morning and now early afternoon trying to schedule the Covid Booster on the CVS Website and calling their 1-800#. What happened to me is WRONG AND I DO NOT DESERVE IT 😪😪😪😪😪 After entering all my private INSURANCE information plus scheduling a time and date-at the very end-- CVS said ERROR-"the information you requested is not available" I never requested any information. Then, I called the local CVS Pharmacy just down the street from where I live. Less than 1 mile away- A male robot voice told me to "say why you are calling"-I said-"Speak to a Pharmacist"-that Male Robot voice (who oddly sounded exactly like a former next door neighbor who terrorized and harassed me),--THAT VOICE said-"Can you try saying that in another way?"-I speak Perfect Clear English. Finally, Erin, the CVS Pharmacist told me she could not: a. Check her computer to verify if I did get scheduled to get the Covid vaccine. b. She could not schedule me to get the Covid Booster. She said, "they won't let me do that". A LOT of people tell me "they won't let me do that"--as if I asked for something crazy or inappropriate. This is a necessary vaccine!!! Erin at CVS, who "isn't allowed" told me I have to call 1800 CVS. I did call the CVS line. TIA answered and TIA took a bunch of my private information and then TIA made me listen on hold to MARIJUANA AND DRUG SONGS--FOREVER :( I kept asking TIA why can't she schedule the Covid Booster for ME? TIA told me she has to transfer me to an AGENT. I cannot believe CVS Pharmacy plays drug songs on their Hold lines. Terrible! After waiting forever- TIA had transferred me out of the USA to a Deaf incompetent Man/Woman wierdo in the PHILLIPINES :( THAT PERSON WAS HELLBENT ON HARASSING ME 😪😪😪😪😪😪😪😪😪😪😪😪😪😪😪😪😪. I must have said my DOBat least 5x they still couldn't get it right. That whole phonecall was like a cruel HARASSING PRANK BEING PLAYED ON ME 😪😪😪😪😪😪😪😪😪😪 BECAUSE THAT PERSON HAD NO INTENTION OF SCHEDULING THE COVID VACCINE FOR ME. I DO NOT BELIEVE TIA TRANSFERRED ME TO ANY CVS EMPLOYEE BUT TO A PERSON TO HARASS AND UPSET ME AND TO REFUSE TO SCHEDULE THE APPOINTMENT. SHAME ON YOU CVS. TRULY. THIS IS SO WRONGTODO TO ME. I NEED THAT BOOSTER VACCINE. I AM HAVING MY CALLS SENT TO STRANGE WHAT I BELIEVE ARE PURPOSEFULLY HARASSING PEOPLE. SO TERRIBLY WRONG TO DO TO ME 😪😪😪😪😪😪😪😪😪😪😪😪😪😪😪

I constantly have prescriptions "in progress" for weeks at a time. No one picks up the phone at the pharmacy. The website provides no additional information. Get your act together CVS!

Drive thru window of pharmacy is never open the wait inside is always horrible

Love the monthly Carepass program that provide tons of savings in addition to quality items. Staff are always helpful and courteous.