Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Jay Bornstein, our salesperson, was exceptionally knowledgeable and most helpful. The truck was delivered swiftly and surely and we can't wait to put it into service. Timothy G Baxley
By Tim B.
Response from Custom Truck One Source· Aug 27, 2020
Tim, thank you very much for the feedback! Jay is a great guy and easy to work with. Glad everything went smoothly. -JC
Matt was outstanding, we plan to do more business with him and Custom Truck in the future !! Thanks
By Mike H.
Response from Custom Truck One Source· Aug 26, 2020
Mike, thank you very much for the feedback. We appreciate your business! -JC
Great experience, Alan was wonderful to work with! I only had one minor issue and I past that along to Alan for him to address.
By Jeremy
Response from Custom Truck One Source· Aug 27, 2020
Jeremy, thank you for the feedback! Talked to Alan and I'm glad everything was addressed. We appreciate your business. -JC
The right truck at the right price right now how does it get any better? I really like the salesman and have already talked to several people that buy a lot of trucks and you can expect some calls. Do I get a discount on my next truck if I sell a bunch of trucks? I already spoke to Landmark Coop about trucks and they have a lot of trucks and if played correctly takes you to CHS.. On the way home i was so happy I was thinking of replacing all the rest of my trucks.
By Richard S.
Response from Custom Truck One Source· Aug 24, 2020
Richard, the best compliment we receive is a recommendation! Thank you so much for the kind words and for your business. -JC
Rob Cohen inside sales .. ⭐️⭐️⭐️⭐️⭐️
By FFUM
Response from Custom Truck One Source· Aug 21, 2020
We agree! Rob is great! Thank you very much for the feedback! -JC
What a great experience, from the salesman to the finance person to the person assisting us with pick-up! They were all fantastic, kept every promise, informed us at every step along the way and delivered with a smile. Wish buying appliances was this easy. Thank you all!!!
By Mary S.
Response from Custom Truck One Source· Aug 21, 2020
Mary, thank you for the kind words! I'm thrilled you had an excellent experience. And I hear you on the appliances! We appreciate the feedback. -JC
Randy has always been there to answer any questions at anytime (even after hours) Looking forward to much more business. FCC
By Todd Eisenhauer-Atlas T.
Response from Custom Truck One Source· Aug 18, 2020
Todd, thank you so much for the feedback. Randy is great to work with and I'm glad he's been able to take care of you. We appreciate your business. -JC
very nice and informational
By Wayne S.
Response from Custom Truck One Source· Aug 17, 2020
Wayne, we truly appreciate the feedback! Thank you kindly. -JC
