Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Brian was great to deal with.
By KARSTEN T.
Response from Custom Truck One Source· Apr 27, 2021
Karsten, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. If you ever need anything, let us know! -JC
Excellent customer service ! Tommy went above and beyond to help me get in right truck.
By Jordan M.
Response from Custom Truck One Source· May 6, 2021
Jordan, thank you for the great feedback! I'm glad Tommy was able to help you find the perfect truck. We appreciate your business! -JC
John Deane is the MAN! I have purchased 5 trucks from John in the past 2 years. Excellent service! Very responsive! One of the best sales person I have dealt with in the 22 years of business. They have me as a customer for as long as I am in business. They are my first call for any heavy truck purchase. I would highly recommend them to any company looking for bucket trucks, dump trucks, hooklift trucks
By Thomas W.
Response from Custom Truck One Source· Apr 19, 2021
Thomas, thank you so much for the kind words! We appreciate you taking the time to leave this feedback. I'm so glad John has been able to take care of you, and I've passed this along to him! Thanks for the recommendation and for your continued business. -JC
Matt has been awesome to deal with.
By Dan S.
Response from Custom Truck One Source· May 6, 2021
Dan, thanks for the 5 stars! I'm thrilled Matt was able to help you. We appreciate the feedback! -JC
Very helpful and good experience
By Tristan D.
Response from Custom Truck One Source· May 6, 2021
Tristan, thank for the kind words! Glad we were able to help you and that you had a positive experience. We appreciate the feedback. -JC
Mutt Bax and Alan Thompson did a great job working with us to get this deal done! Wally Jones
By Wally J.
Response from Custom Truck One Source· Apr 12, 2021
Wally, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Craig did a wonderful job with helping me out and following up with me. Really appreciate it
By AJ
Response from Custom Truck One Source· May 6, 2021
AJ, thank you for the kind words. I'm glad Craig was able to help you. If you need anything, don't hesitate to reach out. -JC
Wally is the best!
By Rick W.
Response from Custom Truck One Source· May 6, 2021
Thanks for the feedback, Rick! I've passed this on to Wally. We appreciate your business! -JC
