Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Parts guys are experienced
By HARVEY
Response from Custom Truck One Source· Apr 4, 2024
Harvey, thank you for the five-star review! We're thrilled that you had a seamless experience with our parts department, that's what we strive for. We hope to serve you again soon!
Prompt to answer any questions and pleasant to do business with.
By NATHAN P.
Response from Custom Truck One Source· Apr 2, 2024
Nathan, thank you for the five-star review! We're thrilled that you had a great experience with us. Please don't hesitate to reach out if we can assist you with anything else!
Anthony Santana makes it easy to do business with CTOS. He is the reason we keep buying your trucks.
By LEO
Response from Custom Truck One Source· Apr 1, 2024
Hi Leo, thank you for taking the time to review us! We're thrilled you had such a great sales experience with Anthony. We truly appreciate your loyalty and support!
I really appreciate friendly and considerate treatment It was great
By WILLIAM P.
Response from Custom Truck One Source· Apr 1, 2024
William, it was a pleasure doing business with you. We really appreciate you taking the time to review us, and look forward to serving you again!
Great service, Verry responsive and very easy to work with. Thank you!
By AARON B.
Response from Custom Truck One Source· Apr 1, 2024
Aaron, thank you for taking the time to give us your feedback. We're so glad that you had a great experience with CTOS, that's what we strive for. Thank you for your support!
Good products delivered timely.
By Rick L.
Response from Custom Truck One Source· Mar 27, 2024
Rick, thank you for taking the time to review us! We're thrilled to hear about your excellent experience. Please do let us know if we can assist with anything else!
Great experience buying a new forestry bucket truck. Good service and pricing was very good.
By CHARLES W.
Response from Custom Truck One Source· Mar 27, 2024
Charles, thank you for your feedback! I'm glad it was an easy, convenient sales experience for you. That's what we strive for!
Brad Bjerke is great to work with
By JAKE M.
Response from Custom Truck One Source· Mar 27, 2024
Jake, thank you for the 5-star review! We're thrilled you had such a great experience working with Brad. Don't hesitate to reach out if we can assist you with anything else!
