Kaylen is Awesome
Verry smooth! Kalyn was great and extremely helpful!
By Robert W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Verry smooth! Kalyn was great and extremely helpful!
By Robert W.
Your customer service representative (Emily) went above and be on to assist in completing the transaction
By John V.
I was kept informed every step of the way of where my order was. The order came exactly how I ordered it.
By Eric T.
Patches well design and very good quality.
By Anthony Keith P.
I have had nothing but positive experiences with this company, specifically when working with Fay. They are professional, timely, and affordable. I will continue to use them for challenge coins and other products as long as I can.
By Adam V.
I had really good experience working with Kalyn on my marketing needs. Great, knowledgeable and fast 👍
By Samira S.
They were amazing at getting us a great product, and on time. Amazing overall service!
By Juan Rodriguez M.
Vivi was highly responsive and sensitive to the urgent turnaround of my project. The experience working with Vivi was excellent start to finish!
By Claire J.