Saturday, November 7, 2026 · Customer reviews of US businesses
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1,322 reviews
CurologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,322 approved reviews, newest moderated first
I used curology for 3 months to get rid of my acne scars, but it broke out my skin so badly. Now i am having accutane to clear my face.
By Telmen B.
Response from Curology· Mar 20, 2020
Hi Telmen, So sorry to hear that Curology isn't working for you. While Curology helps for many, I know it might not be the perfect fit for everyone! Hopefully, you find that does work for you. Best, Victoria & The Team @ Curology
Product is fine but I canceled my subscription and they still billed and sent it to me. The sent me 2 months supply so there goes $60 ill never get back.
By John R.
Response from Curology· Feb 4, 2020
Hi John, I'm really sorry to hear this and will take your feedback to our team to review. Please also email [email protected] so our team can take a look at what happened and help to resolve this! Best, Kelsey & The Curology Team
product is good - but OMG!!!! service is terrible!!!!! would rather go thru local dermatologist.
By N C.
Response from Curology· Feb 3, 2020
Hi! I'm really sorry to hear that our customer service didn't live up to expectations. We take that feedback seriously and will work to improve going forward! Best, The Curology Team
I was so excited to try curology after I started battling hormonal acne in my mid-20s. However, Curology was the WORST. I started off with the most acne if ever had, probably 5-10 pimples and had to stop curology after giving it a shot (for WAY too long) 6 months and it gave me the worst acne and scarring I’m still suffering to get rid of today. These review all have to be fake. And I have the wonderful photo montage curology asked for showing how absolutely horrible my acne became on this product. DO NOT BUY!
By Heather H.
I have been using curology for about a month now, I noticed an immense improvement in my skin. Just ordered my two month kit and I’m hoping to continue seeing results. I think it’s kinda weird that everyone is mad about the renewal process, they’re pretty up front about it and how much you’ll be paying and when you’ll be charged if you actually look at your account. And it’s just like any company that you start a free trial with, Netflix, Hulu, if you don’t cancel before the renewal you get charged. Crazy that’s why they’re getting so many low reviews. Only problem is I wish the trial size bottles were a little bigger, they didn’t last a whole month for me.
By Des
We ordered your products back in November for my daughter and never received anything. I did have a debit from my account on December 2, 2019 for $4.95. I've tried to email you, but it will not go through. I'm very dissatisfied with your company and have tried to cancel my subscription. This is my notice to stop all deductions from my account and cancel any future deliveries. We never even had a chance to try your product.
By Amy D.
Response from Curology· Jan 27, 2020
Hi Amy, I am so sorry to hear about this experience. Please reach out to us on Facebook or Instagram (@Curology) and we will make sure this gets through to our support team. Best, The Curology Team
I for one cannot understand the negative reviews. I bought this line for my teenage granddaughter and it is absolutely amazing for her acne. I've seen such an amazing difference in her skin! The only reason I gave it four stars instead of five is that I feel the bottles need to be a little bit bigger for the price however on that note we went to Miami and it was the perfect size for traveling and the airlines. So it does have its pluses for the size. You can change or pause your shipments which I love. If there is a problem with the formulation not working simply a eat them know. It's a win win in my book.
By Jade I.
These products really do work. However, they will dry your skin up (atleast mine). I'm giving it 4 stars because I really think there could be a way to prevent it to not be so drying! Still highly recommend though!
By Karen M.
